Menacshe Arbole
Parafield Gardens,SA
Summary
Empathetic Support Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients and possesses gentle touch and caring attitude centered on treating people with dignity and respect. I am also dependable employee establishes rapport and trust with residents and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Completed manual handling training, attended a theoretical class related to Aged Care and Disability and a Certification of First Aid and CPR. Experience in aged care facility settings with 120 hours total of work placement in AnglicareSA Elizabeth Dutton Court.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student
Anglicare Elizabeth Dutton Court
08.2024 - 08.2024
- Facilitated mobility for clients with physical limitations by providing assistance with transfers,
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
- Assisted clients in maintaining their independence by performing ADL's tasks such as showering, wash, brushing of teeth, combing hair, changing of clothes, tidying the room, bowel, meal preparation and feeding.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to the nurse and/or carer buddy.
- Promoted client safety by monitoring their environment and ensuring adherence to prescribed health plans.
- Boosted client satisfaction through empathetic listening and prompt response to requests or concerns.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
Business Loan Group Relationship Manager
BDO Unibank, Inc.
02.2023 - 02.2024
- Recommended loan approvals and denials based on customer loan application reviews
- Submitted loan applications to underwriter for verification and recommendations
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Negotiated loan terms to provide favorable outcomes for both customers and lenders
- Developed strong relationships with customers through high levels of customer service
- Assisted customers in understanding loan terms and conditions to make informed decisions
- Generates and markets loan products of the Bank as well as its other products and services
- Provides assistance to clients with collateral services and introduces full array of bank products
- Performs client calls/site visits of existing and prospective clients
- Maintains a master list of clients being handled
- Reviews all existing loan accounts and its filing system regularly
- Suggests renewals to clients upon maturity of accounts
- Handle accounts, propose loan package, cross-sell various BPI products and its subsidiaries
- Collect interest and other bank charges, market and look for new accounts, various account servicing
- Recommend restructuring of accounts if needed
- Performs other tasks as may be assigned by superiors from time to time
Business Loan Group Relationship Manager
Bank of the Philippine Islands
07.2018 - 02.2023
- Recommended loan approvals and denials based on customer loan application reviews
- Submitted loan applications to underwriter for verification and recommendations
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Negotiated loan terms to provide favorable outcomes for both customers and lenders
- Developed strong relationships with customers through high levels of customer service
- Assisted customers in understanding loan terms and conditions to make informed decisions
- Generates and markets loan products of the Bank as well as its other products and services
- Provides assistance to clients with collateral services and introduces full array of bank products
- Performs client calls/site visits of existing and prospective clients
- Maintains a master list of clients being handled
- Reviews all existing loan accounts and its filing system regularly
- Suggests renewals to clients upon maturity of accounts
- Handle accounts, propose loan package, cross-sell various BPI products and its subsidiaries
- Collect interest and other bank charges, market and look for new accounts, various account servicing
- Recommend restructuring of accounts if needed
- Performs other tasks as may be assigned by superiors from time to time
Business Loan Account Officer
Wealth Development Bank
01.2014 - 06.2018
- Credit Evaluation
- Validate project investment appraisals on prospective borrower by employing the various aspects of project appraisal
- Assesses the financial viability of the project and analyzes the social and economic dimensions of said project
- Prepares credit evaluation of loan borrowers, which involves financial analysis, financial projections, market and technical research and industry studies
- Analyzes and evaluates existing business industries
- Makes realistic assumptions on the basis of the company’s status
- Prepares Credit Evaluation Report
- Prepares rediscounting papers of specialized ending transactions
- Facilitates post release requirements of the funder
- Supervises and monitors approved rediscounted loan accounts
- Processes approved loans for rediscounting to various funders of the bank
- Makes recommendation for the findings of the project as to its risks and rewards to the business
- Recommend restructuring of accounts if needed
- Conducts preliminary credit investigation with other banks as maybe needed
- Performs other tasks as may be assigned by superiors from time to time
- Account Management
- Generates and markets loan products of the Bank as well as its other products and services
- Provides assistance to clients with collateral services and introduces full array of bank products
- Evaluates/ analyzes loan packaging such as ratio leverage position, financial interpretation, and the financing viability of the project prior to presentation Credit Committee
- Recommends loan approval to the Credit Committee
- Performs client calls/site visits of existing and prospective clients
- Maintains a master list of clients being handled
- Reviews all existing loan accounts and its filing system regularly
- Suggests renewals to clients upon maturity of accounts
- Makes offering tickets and initiates booking of loans to booking branch
- Maintains custody of working folders of all accounts
- Documentation and Monitoring of Accounts
- Pre-releasing Period
- Prepares loan documents, such as Promissory Notes, Disclosure Statements, Loan Agreement, Credit Line Agreement, Mortgage Documents (REM & CM) and other documents for signature of clients and authorized bank officers
- Verifies/counterchecks signatures and completeness of the above loan documents
- Facilitates final review and notarization of legal documents
- Monitor registration of mortgages and secures pertinent documents from necessary regulatory agencies (ROD, LTO, DENR, HLURB, BIR, etc.)
- Procures original loan related documents before turning them over to the Credit Administration
- Releasing Period
- Prepares Request for Loan Release and Booking (RLRB) and coordinates with the accounting personnel of the booking branch for funding
- Submits security folder to the Credit Administration Officer of the booking branch for safekeeping
- During Loan Terms
- Monitors accounts as to its amortization due dates, collection, utilization/availability of credit lines, etc
- Prepares accurate regular reports and such other required reports
- Initiates and ensures regularization of audit findings, if any
- Sees to it that supporting documents such as financial statements, insurance, tax receipts, etc
- Are kept updated
- Loan Maturity
- Prepares renewals if needed
- Other Functions
- Other responsibilities and tasks may be assigned from time to time depending on business needs
Loan Account Associate
Wealth Development Bank
11.2012 - 12.2013
- Prepare and maintain individual client monitoring and ensure all informations are properly encoded
- Coordinate with Account Officer with the documentation of the approved loan
- Process release transaction by encoding the information in the Promissory Note and Credit Memos
- Answers queries and clarifications from clients regarding the loan including inquiries on account balances
- Performs other tasks as may be assigned by Bank authorities
Education
MBA -
Kaplan Business School
Adelaide, SA03.2026
Certificate III - Individual Support (Ageing And Disability)
Milton College
Adelaide, SA08.2024
Skills
- Empathy
- Patient Care
- Reliability and punctuality
- Respect for privacy
- Cultural Sensitivity
- Sales expertise
- Relationship building and management
- Financial Advising
- Loans
- Aptitude for fostering positive relationship
- Resourceful
- Customer-Oriented Mindset
Certification
- First Aid and CPR by Australian Fire and First Aid, 2024 August
- Economic Briefing Seminar
- The Evolution of Selling Seminar
- Money Laundering and Terrorist Financing Prevention Program Date
- Service Excellence Training
- Loan Workout Seminar
- And other related banking seminars
References
- Madhavi, Administration Officer at Milton College, 0468449468
- Alfred Joshua Abul, Sleep Technician at Burnside Hospital, 0431118895
Timeline
Personal Support Worker Student
Anglicare Elizabeth Dutton Court
08.2024 - 08.2024
Business Loan Group Relationship Manager
BDO Unibank, Inc.
02.2023 - 02.2024
Business Loan Group Relationship Manager
Bank of the Philippine Islands
07.2018 - 02.2023
Business Loan Account Officer
Wealth Development Bank
01.2014 - 06.2018
Loan Account Associate
Wealth Development Bank
11.2012 - 12.2013
MBA -
Kaplan Business School
Certificate III - Individual Support (Ageing And Disability)
Milton College
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