Menalda Nhantumbo

Achievements:

• Consistently achieved high patient satisfaction scores through the delivery of compassionate and patient-centred care.
• Actively participated in continuous professional development to stay abreast of the latest research and advancements in nursing practice.
• Demonstrated effective handling of emergency situations by initiating timely and appropriate interventions, contributing to positive patient outcomes.
• Pursued ongoing education and attained certifications in specialised nursing areas.

Responsibilities:

• Provided high-quality care for all patients and consumers.
• Offered clinical interventions according to evidence-based practices, policies, and clinical guidelines.
• Managed and reported emergency situations, injuries, and incidents in consultation with the facility's Registered Nurse, Manager, clinical care coordinator, and other healthcare professionals.
• Ensured all paperwork was completed for patients/consumers in a professional and efficient manner.
• Effectively communicated with patients/consumers and their families to ensure a comprehensive understanding of the care process.

Responsibilities:

• Assisted clients with day-to-day needs (bathing, grooming, feeding, and social enhancement).
• Supported clients with personal administrative tasks.

Achievements:

• Demonstrated and provided a high quality of care and service to residents.
• Developed a unique method to identify each patient's needs, which was adapted and implemented throughout the Wahroonga team, resulting in improved care services.
• Received recognition from numerous patients for maintaining a high-quality standard of caretaking.

Responsibilities:

• Ensured all activities of daily living were met.
• Completed all necessary paperwork for residents in a professional and efficient manner.
• Supported residents and their families.
• Followed facility policies and procedures.

Responsibilities:

• Organized kits for new volunteers.
• Performed administrative tasks (responded to emails, answered phone calls, etc)