Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Meng Gao

Melbourne,VIC

Summary

Hardworking focused on maximizing quality, code compliance and efficiency while meeting budget and design guidelines. Demonstrated strategic thinking and confident decision-making abilities. Collaborative individual commended for massively slashing overhead costs. Safety-oriented professional systematic about assessing and improving worker conditions through short- and long-term monitoring strategies. Highly analytical, observant and skilled at identifying and resolving diverse concerns. Excellent inspection and documentation skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Builder

Self Employed
Melbourne, Vic
01.2014 - Current
  • Used hand tools and power tools to complete builds.
  • Followed build procedures and work instructions to construct varied-size structures.
  • Maintained inventory by providing accurate count of products.
  • Performed daily inspections and other tasks to maintain clean and safe work environment.
  • Adhered to safety requirements by operating equipment and appropriately handling material.
  • Complied with quality requirements to meet or exceed production service levels.
  • Transported materials to or from designated areas using hand truck, electric dolly or forklift.
  • Constructed quality structures to meet prescribed time schedules and budgets.
  • Used personal knowledge and abilities to help complete building tasks.
  • Scheduled routine inspections to assess condition of structure.
  • Executed agreements, work orders and change orders to establish work to be performed and payment terms.
  • Inspected job site to authorize payment for various stages of completion.
  • Read blueprints or technical diagrams to determine the specific materials required for each job.
  • Reported equipment maintenance needs, injuries or mishaps to facilitate follow-up.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Assisted in the demolition and removal of existing structures.
  • Maintained clean and organized job sites for safety.

Store Manager

Coles
Melbourne, VIC
01.2007 - 01.2014
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Updated and maintained store signage and displays.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Assessed operational efficiency of the store's departments.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Updated POS system with new products and promotional offers.
  • Developed strategies to maximize sales and profitability.
  • Managed budgets, financial forecasting, and analysis.
  • Coordinated with HR to recruit, train, and retain staff.
  • Established effective communication channels within organization.

Education

Advanced Diploma - Building And Constructions

Holmesglen
Melbourne, VIC
09-2016

Skills

  • Blueprint Reading
  • Subcontractor Oversight
  • Safety enforcement
  • Contractor Oversight
  • Client Relations
  • Work Site Preparation
  • Schedule Management
  • Machine Operation
  • Budget Administration
  • Site Maintenance
  • Equipment management
  • Labor oversight
  • Subcontractor leadership

Accomplishments

  • Coles award winning team member of the year
  • Coles retail leader leadership program

Certification

  • DB-U Domestic Builder Unlimited

Languages

Chinese (Mandarin)
Professional

References

References available upon request.

Timeline

Builder

Self Employed
01.2014 - Current

Store Manager

Coles
01.2007 - 01.2014

Advanced Diploma - Building And Constructions

Holmesglen

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Meng Gao