Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mengheng Ly

Melbourne,VIC

Summary

Enthusiastic retail professional with expertise in customer relationship management and effective communication. Proven ability to enhance customer experiences and drive sales through teamwork and adaptability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Laurent and Berkery
Melbourne, VIC
06.2025 - Current
  • Greeted customers entering store and assisted with product inquiries.
  • Processed transactions efficiently, ensuring positive customer experiences.
  • Organized product displays to enhance visibility and drive sales.
  • Assessed customer product needs and interests in order to best recommend suitable items.

Supervisor

LSM Funiture
Phnom Penh, Cambodia
01.2020 - Current
  • Provided detailed product information to potential customers through phone, email, and online chat, influencing purchase decisions.
  • Engaged customers via live chat and email support, enhancing overall customer satisfaction.
  • Processed customer orders on online sales platforms, ensuring timely fulfillment and accuracy.
  • Provided feedback on customer preferences to improve product offerings.

Hospitality Worker

Shujinko Ramen
Melbourne, VIC
01.2023 - 06.2025
  • Guided customers in menu selections and accommodated dietary needs.
  • Coordinated with team members to maintain smooth service flow.
  • Oversaw food inventory and ensured timely restocking of supplies.

Education

Foundation - Business Management

Deakin University
Melbourne, VIC
03-2022

Bachelor of Business - Business Management

Ozford Higher Education
Melbourne, VIC

Skills

  • Inventory management
  • Sales forecasting
  • Cash register operation
  • Customer relationship management
  • Problem solving
  • Teamwork
  • Effective communication

Certification

RSA Certificate

Timeline

Retail Sales Associate

Laurent and Berkery
06.2025 - Current

Hospitality Worker

Shujinko Ramen
01.2023 - 06.2025

Supervisor

LSM Funiture
01.2020 - Current

Foundation - Business Management

Deakin University

Bachelor of Business - Business Management

Ozford Higher Education
Mengheng Ly