MENGRAN WU
Brisbane,QLD
Summary
Dynamic Sales Advisor recognised for strong customer engagement and sales performance. Proven track record in data analysis and financial reporting, driving impactful results through effective communication and teamwork.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Sales Advisor
UGG EXPRESS
Brisbane, QLD
04.2025 - 10.2025
- Achieved recognition as a top sales performer through proactive engagement and extensive product knowledge.
- Provided friendly customer service, assisting customers with product selection and sizing questions.
- Handled cash and EFTPOS transactions with precision while operating POS systems.
- Contributed to daily operations, including stock replenishment and visual merchandising efforts.
Salesperson
Friendly Grocer
Brisbane, QLD
08.2024 - 04.2025
- Operated cash register systems accurately for daily sales transactions.
- Assisted customers with inquiries and maintained high service standards.
- Supported stock management and general store operations.
Internship Student
Guangxi Beibu Gulf Bank
Nanning, GUANGXI
06.2024 - 07.2024
- Assisted in processing customer transactions efficiently at the bank's service counter.
- Conducted data entry for customer accounts using banking software systems.
- Collaborated with team members to prepare reports for daily operations.
Internship Student
Guofu Life Insurance
Nanning, GUANGXI
08.2021 - 08.2021
- Conducted comprehensive client needs assessments to recommend suitable insurance plans.
- Processed policy applications and renewals with high efficiency.
- Assisted clients in selecting appropriate insurance coverage options based on individual requirements.
Internship Student
CR C'estbon Beverage (China) Co., Ltd
Nanning, GUANGXI
08.2020 - 08.2020
- Executed daily responsibilities with precision and efficiency.
- Collaborated with diverse team members to achieve objectives and resolve product-related issues.
- Proposed innovative ideas and solutions to elevate team performance and outcomes.
Education
Master of Business - Marketing
THE University of Queensland
Brisbane12-2025
Bachelor of Business - Banking And Finance
James Cook University
Singapore04-2024
Skills
- Customer service
- Sales techniques
- Data analysis
- Market research
- Team collaboration
- Financial reporting
- Sales training
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Japanese
Professional
Chinese (Cantonese)
Limited
Certification
Responsible Service of Alcohol, Clear to Work, 2025.
Timeline
Sales Advisor
UGG EXPRESS
04.2025 - 10.2025
Salesperson
Friendly Grocer
08.2024 - 04.2025
Internship Student
Guangxi Beibu Gulf Bank
06.2024 - 07.2024
Internship Student
Guofu Life Insurance
08.2021 - 08.2021
Internship Student
CR C'estbon Beverage (China) Co., Ltd
08.2020 - 08.2020
Master of Business - Marketing
THE University of Queensland
Bachelor of Business - Banking And Finance
James Cook University