Mengshu Zhao

Key Responsibilities Key Achievements

• Manage trust account bookkeeping for 742 properties (696 landlords), ensuring accurate rental payments, landlord disbursements, and invoice processing.
• Oversee high-volume financial transactions, including invoice audits, creditor payments, and rental guarantee reconciliations.
• Prepare contracts and issue invoices for developers and vendors, ensuring compliance with financial and contractual requirements.
• Process and organize rental financial data to support rental guarantee calculations, input RG-related transactions and reconcile top-up payments upon receipt.
• Conduct financial verification and reconciliation, utilizing Excel-based auditing tools to detect errors, prevent duplicate payments, and ensure correct BPAY allocations.
• Coordinate mid-month and end-of-month payment cycles, improving cash flow management and reducing overdue risks.
• Liaise with stakeholders, resolving financial discrepancies for creditors and landlords while assisting tenants with lease terms, tenancy laws, and maintenance follow-ups.
• Utilize Property Me, Property Tree, and Invoice Automate to support Property Management (PM) colleagues and maintain accurate system records.

• Developed an Excel-based audit system, significantly improving financial reconciliation accuracy and preventing duplicate payments across multiple months.
• Identified and corrected BPAY misallocations, ensuring accurate fund allocation and reducing payment discrepancies.
• Introduced a mid-month creditor payment cycle, reducing overdue risks and balancing invoice processing workloads.
• Optimized rental guarantee reconciliation, implementing an automated property code matching system, streamlining developer-to-company payment mapping.
• Led system training for colleagues, enhancing team proficiency in financial system usage and data reconciliation.
• Developed and implemented a structured Q&A resource for tenant inquiries on utility connections, lease terms, and co-tenancy agreements, improving onboarding efficiency and reducing disputes.

• Supported annual audit for China Railway 17 Bureau Group Corporation, assisting with data verification and updating financial statements
• Gained early experience in financial data accuracy and reporting, enhancing attention to detail
• Skills: Data Verification, Financial Reporting, Accuracy, Team Collaboration

• Led tutorial sessions, explaining lecture-assigned problem sets in calculus, linear algebra, and statistics to reinforce student understanding.
• Held office hours, providing academic support and answering course-related questions for students.
• Provided tutoring at the university’s Math Learning Center, assisting students across various mathematics courses with problem-solving and coursework.
• Graded assignments and exams, ensuring consistency and accuracy in student evaluations.
• Invigilated exams, maintaining academic integrity and adherence to testing protocols.

• Developed strong communication and instructional skills, simplifying complex mathematical concepts for diverse student groups.
• Strengthened analytical and problem-solving abilities through in-depth engagement with mathematical coursework.
• Demonstrated attention to detail and accuracy, ensuring fairness in grading and student assessments.