Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Menka Menka

Melbourne,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

Snappy
01.2023 - Current
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Streamlined call handling processes for improved efficiency and reduced wait times.
  • Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.

Crew Member

McDonald's
01.2024 - 08.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

Bachelor's of Nursing - Nursing

ACU Ballarat
Ballarat
02.2027

Skills

  • Hard working
  • Punctual
  • Time management skills
  • Team working
  • Problem solving skills
  • Public Speaking
  • Multitasking

Certification

Working with children check

First Aid +CPR Certificate

Flu vaccine certificate

Covid vaccine certificate with 3 doses

NDIS worker screening check

Police check[ national and international]

Timeline

Crew Member

McDonald's
01.2024 - 08.2024

Customer Service

Snappy
01.2023 - Current

Bachelor's of Nursing - Nursing

ACU Ballarat

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Menka Menka