Menkilo (Venita) Dawo
Midland,Australia
Summary
As a committed Alcohol and Other Drugs Support Worker and Residential Care Worker, I offer extensive experience and a heartfelt approach to my roles. Driven by boundless enthusiasm, I consistently exceed expectations and deliver outstanding results that align with the goals of the organization. I am a dependable team player who builds authentic connections through empathy and superior communication skills. I strongly advocate for the power of teamwork, collaborating closely with colleagues to secure the best possible outcomes for those we assist. In dealing with agitated clients, I bring a soothing presence, intelligence, and resilience, underpinned by a thorough grasp of therapeutic methods. My strategy focuses on fostering a secure and supportive environment conducive to healing and well-being. I excel in fast-paced environments, skillfully handling intricate and demanding tasks while concentrating on providing compassionate and effective support. To guarantee my availability and preparedness, I ensure my mobility and carry comprehensive insurance, always ready to contribute positively when needed.
Overview
10
10
years of professional experience
Work History
Drug and Alcohol Support Worker
Salvation Army (Bridge House)
Highgate, WA
01.2024 - Current
- Provided emotional and practical support to vulnerable adults
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques
- Facilitated group sessions aimed at providing information regarding healthy lifestyles and substance misuse issues
- Encouraged service users to participate in social activities that promoted their physical health and mental well-being
- Reported any incidents or accidents in accordance with company policy and procedure
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation
- Administered medication according to company guidelines whilst monitoring its effectiveness
- Monitored client well-being and reported any changes or concerns to relevant staff members.
Lead Residential Care Worker
Interchange WA
Cloverdale, WA
06.2022 - 01.2024
- Monitored client progress and reported any changes in behavior or health conditions to supervisor
- Collaborated with other professionals to develop treatment plans for clients
- Encouraged independence by teaching skills needed for everyday life
- Developed strategies to help individuals cope with their disability
- Maintained records of services provided, client progress, and goals achieved
- Provided assistance in the home environment including meal preparation and light housekeeping
- Assisted in developing self-care skills such as personal hygiene practices
- Administered medication according to doctor's orders and monitored side effects
- Maintained organized filing system for client records, providing complete documentation of all interactions
- Supervised other workers and caregivers providing services to clients.
Trauma and Mental Health Support Worker
SILC (Supported Independent Living Corporation)
Ryde, Australia
03.2019 - 06.2022
- Provided emotional support to individuals who had experienced trauma or mental health challenges, creating a safe and compassionate environment for them to express their feelings
- Collaborated with a multidisciplinary team to ensure coordinated care, advocated for clients' needs, and made referrals to specialized services when necessary
- Assisted the client with daily living activities, including personal hygiene, meal preparation, medication management, and household chores, promoting their well-being and fostering independence
- Implemented the client's care plan, following the instructions provided by healthcare professionals and addressing their specific needs and goals to support their mental health journey
- Monitored and documented changes in the client's mental health, behavior, and physical condition, reporting observations to healthcare professionals for assessment and adjustment of the care plan
- Encouraged the client's engagement in therapeutic activities, motivating them to attend counseling sessions, support groups, and recreational activities to enhance their mental well-being and social interaction.
Residential Support Worker
Hardi Nursing Home
Summer Hill, Australia
10.2014 - 06.2019
- Provided support and assistance to residents in their daily activities, including personal care, meal preparation, and household chores
- Promoted a safe and secure living environment for residents, ensuring their physical and emotional well-being
- Collaborated with healthcare professionals and other support staff to implement and monitor individual care plans
- Assisted residents in accessing and utilizing community resources, such as medical services, educational programs, and social support networks
- Documented and reported any significant changes in residents' health, behaviour, or overall well-being to the appropriate authorities
- Responded to emergency situations promptly and appropriately, ensuring the safety of residents
- Provided emotional support and guidance to residents, fostering a supportive and inclusive living environment
- Upheld confidentiality and privacy rights of residents, respecting the sensitive nature of their personal information.
Education
Skills
- Active listening
- Professional
- Crisis intervention
- Documentation management
- Therapy techniques
- Empathy and Compassion
- Personal Care Assistance
- Communication and Listening
- Behavior Management
- Compassionate
- Empathetic
- Organized
- Reliable
- Collaborative
- Responsible
- Client Confidentiality
- Behavioral support
- Progress Documentation
- Cultural Sensitivity
Hobbies and Interests
- Mindfulness and Mediation
- Capturing moments
- Feeling the music
- Hand Ball
- Reading and Research
- Creative Art
- Fitness and Wellness
References
AVAILABLE ON REQUEST
Timeline
Drug and Alcohol Support Worker
Salvation Army (Bridge House)
01.2024 - Current
Lead Residential Care Worker
Interchange WA
06.2022 - 01.2024
Trauma and Mental Health Support Worker
SILC (Supported Independent Living Corporation)
03.2019 - 06.2022
Residential Support Worker
Hardi Nursing Home
10.2014 - 06.2019
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