Menuka Adhikari

Ingleburn,NSW

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

year of professional experience

Work History

Receptionist/Customer Service Cashier

PCS Supermarket

08.2022 - 09.2023

Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Answered product questions using knowledge of sales and store promotions.
Maintained customer satisfaction with quick and professional handling of product returns.
Developed and managed relationships with customers to increase customer loyalty.

Education

High School Diploma -

Lead College

Parramatta, NSW

10.2025

Skills

Telephone Reception
Stocking and Replenishing
Layout Assistance
Cash Register Operation

Customer Complaint Resolution
Shelving Items
Stockroom Management

Languages

English

Professional Working

Nepali

Native or Bilingual

Hindi