Menura De Alwis
Keysborough
Summary
I’m about to graduate with a degree in Computer Science majoring in Cybersecurity, and I’m really excited to start my career through a Graduate Program. I’ve built strong problem-solving, analytical, and communication skills during my studies and projects, and I’m passionate about applying what I’ve learned in real-world situations. I’m looking forward to learning from experienced professionals, taking on new challenges, and contributing to meaningful work while growing as a cybersecurity professional.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Coles Group
11.2024 - Current
- Stayed professional under pressure and resolved conflicts effectively.
- Handled complaints with empathy, boosting loyalty and repeat business.
- Improved satisfaction by quickly addressing concerns and giving accurate info.
- Built strong product knowledge to make tailored recommendations.
- Increased retention through active listening and rapport-building.
- Helped customers with website navigation and online orders.
- Worked with team to create consistent service best practices.
- Supported sales growth by upselling products and services.
Logistics Assistant
RADS Logistics
12.2023 - Current
- Managed daily inventory counts to ensure accuracy.
- Prepared reports on purchase orders, stock levels, and invoices.
- Coordinated vendor pickups and weekly deliveries.
- Built strong supplier relationships to improve efficiency.
- Directed driver dispatch for timely deliveries.
- Resolved customer issues with orders, shipping, and returns.
Education
Bachelor's Degree - Computer Science: Cyber Security
Swinburne University of Technology
Melbourne, VIC12-2025
High School Diploma -
DS Senanayake College
Sri Lanka 10.2023
Some College (No Degree) - Diploma of IT
Nawaloka College of Higher Education
Sri Lanka Skills
- Programming & OS: Python, Linux (command line, SSH, file management, system monitoring)
- Networking & Security: Network Security, Intrusion Detection Systems (Snort, Zeek), PCAP analysis (Brim, NetworkMiner), Traffic Analysis, Threat Hunting
- Cryptography & Asset Security: Cryptography, Asset Classification, Risk Mitigation
- CompTIA Security certified: CIA Triad, Access Control, Risk Management, Incident Response, Cloud & Network Security, Governance/Compliance
- Cyber Kill Chain & Unified Kill Chain (attack phases, prevention, and mitigation strategies)
- Pyramid of Pain (adversary behavior modeling & threat indicator difficulty analysis)
- Diamond Model of Intrusion Analysis (adversary, infrastructure, capability, victim)
- MITRE ATT&CK Framework (adversary tactics, techniques, procedures)
- NIST Cybersecurity Framework (CSF)
- SIEM: Security Information and Event Management (log analysis, correlation, alerts)
- IDS/IPS: Snort (real-time detection, custom rule writing, live attack defense), Zeek (network traffic monitoring & detection)
- Threat Intelligence: Yara (malware detection & rule creation), TheHive (incident response), MISP (threat intel sharing), OpenCTI (CTI platform), OSINT tools for threat assessments
- Forensics & Analysis: Malware Analysis basics, Phishing Email Analysis, Defensive Security, Offensive Security (safe web exploitation)
- Threat Intelligence Analysis & Reporting
- Phishing and Email Security Analysis
- SOC Operations fundamentals (alert triage, log monitoring, escalation)
- Adversary Simulation & Defensive Response (TryHackMe labs)
- Incident Response & Investigation (evidence collection, reporting with TheHive/MISP)
- Problem-Solving & Analytical Thinking
- Time Management & Multitasking
- Attention to Detail
- Excellent Communication & Active Listening
- Decision-Making under pressure
- Friendly, positive, and collaborative team player
Certification
- CompTia Security+ earned at 11th April 2025
- Google Cybersecurity by Google on Coursera. Certificate earned at October 6, 2024
- Cisco Cyber Threat management
- AWS Academy Graduate - AWS Academy Cloud Architecting(https://www.credly.com/go/7jQViHzg)
Sports
Sri Lanka National-Level Badminton Player.
School Badminton Captain.
66th National Badminton championship - Champ
Timeline
Customer Service Representative
Coles Group
11.2024 - Current
Logistics Assistant
RADS Logistics
12.2023 - Current
Some College (No Degree) - Diploma of IT
Nawaloka College of Higher Education
Bachelor's Degree - Computer Science: Cyber Security
Swinburne University of Technology
High School Diploma -
DS Senanayake College
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