Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Mer Nyawelo

Springvale South,VIC

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. I have the ability to adapt to any situation provided to me and come up with the most beneficial outcome.

Overview

2
2
years of professional experience

Work History

Youth Leader

Lighthouse Christian Church
Keysborough, VIC
01.2023 - Current
  • Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
  • Facilitated group discussions on various topics, promoting critical thinking and open dialogue.
  • Supported older youth in making positive behavior choices and took appropriate disciplinary measures.
  • Educated youth on biblical values-based curriculum in youth and young adult settings.
  • Ensuring the youth are confident in expressing their biblical beliefs and values.

Team Member

Kmart Australia
Keysborough, VIC
04.2022 - Current
  • Resolved customer issues promptly in a professional manner.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organised work area throughout shift.
  • Trained new team members using approved training materials and information.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Operated cash registers to process payments from customers.
  • Adhered to store policies while performing duties such as receiving, processing, and stocking merchandise.
  • Provided effective phone support for customer inquiries on products/services.

Team Member

KFC
Keysborough, VIC
03.2022 - 11.2022
  • Participated in training sessions for new employees when needed.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.

Education

High School Diploma -

Lighthouse Christian College
Keysborough, VIC
10-2023

Bachelor of Commerce - Finances

Monash University
Clayton, VIC

Skills

  • Customer Service
  • Active Listening
  • Multitasking
  • Problem-solving aptitude
  • Decision-Making
  • Relationship Building
  • Team building
  • Time Management
  • Workplace Safety
  • Complaint resolution
  • Sales expertise
  • Time management abilities
  • Analytical Skills

Affiliations

  • Currently play within a basketball and soccer team, in order to manage my time effectively whilst currently studying.
  • as stated currently volunteering at my church as a youth leader and kid church helper/leader.

Accomplishments

  • Within School gained multiple academic awards spanning from year 7 to 12 including math, science, English and PE respectively.

References

References available upon request.

Timeline

Youth Leader

Lighthouse Christian Church
01.2023 - Current

Team Member

Kmart Australia
04.2022 - Current

Team Member

KFC
03.2022 - 11.2022

High School Diploma -

Lighthouse Christian College

Bachelor of Commerce - Finances

Monash University
Mer Nyawelo