Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
Career Objectives
References
Timeline
Generic

Meralyn Irvine

Pioneer, Mount Isa,QLD

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

1823
1823
years of professional experience
1
1
Certification

Work History

Service Cashier//Order Taker/Casual Kitchen Hand

Isa Thai take Away
Mount Isa, QLD
07.2020 - Current
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Maintained a neat work station throughout shift hours.
  • Followed recipes and customer requests to prepare meals.
  • Resolved customer complaints promptly and professionally.
  • Operated cash register to accept various payments for selected merchandise and services.

Retail Store Manager

Coral Coast Distributors Pty.ltd Urban/rampage
4/200 Camooweal Mount Isa, QLD
08.2023 - 12.2024
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Organized merchandise displays according to seasonal promotions or special events.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Organized new stock for floor placement.
  • Ensured all safety protocols were followed at all times by staff members.
  • Supervised cash drawer balances and deposits of store receipts.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Performed regular audits to ensure compliance with company standards.

SUP Grocery Team Member/Cashier/

Woolworth Group.com.au
2 Miles Street Mount Isa, QLD
11.2021 - 11.2023
  • Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
  • Stocked shelves with merchandise and rotated products to ensure freshness.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Followed safety and sanitation procedures to provide quality services and products for customers.
  • Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.

Store Closing InCharge/Salesclerk/Barista

McCarthy's News Agency
10 West Street Mount Isa, QLD
11.202 - 11.2023
  • Greeted customers and responded to inquiries in a professional manner.
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
  • Processed sales transactions accurately and efficiently utilizing POS systems.
  • Assessed floor displays to restock merchandise.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Crew Traineer/Store Assistant

McDonald's
Mount Isa, QLD
08.2011 - 04.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Customer Service/Barista

Isa Hotel
Mount Isa, QLD
07.2013 - 05.2015
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Owner/Manager

Myra's hangout Bar
Angeles , Philippines
01.2009 - 04.2011
  • Managed daily operations of business, including hiring and training staff.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with local, state, and federal regulations.

Front Desk Receptionist

patio Inn Hotel
Angeles, Philippines
01.2006 - 12.2008
  • Greeted customers warmly and made them feel welcome.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Explained policies and procedures to visitors.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Sales Clerk

SM Department Store
Cavite, Philippines
01.2004 - 12.2005
  • Greeted customers and responded to inquiries in a professional manner.
  • Responded to customer questions about products and services.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.

Education

Certificate 2 in Hospitality

Challenge National
0nline
04-2033

High School Diploma -

Franciscan College Immaculate Conception
Baybay Leyte Phillipiines

GED -

McDonalds Australia Limitted
Brisbane, QLD

Skills

  • Drawer Balancing
  • Paperwork Processing
  • Product Merchandising
  • POS System Operation

Certification

  • RSg and RSA
  • Certificate 2 in Hospitality
  • Holding blue card
  • open car licence
  • Barista

Affiliations

  • Reading
  • Gardineng
  • Camping

Accomplishments

  • Crew trainer of the year
  • crew female of the year
  • Most friendly and accommodating team member
  • Hard Work in Fund raising

Languages

English
Professional

Career Objectives

Aim to secure Position Where i can utilize my skills and experiences, And eager to Expand my knowledge set through external trainings to help boost a challenging and rewarding role.

References

References available upon request.

Timeline

Retail Store Manager

Coral Coast Distributors Pty.ltd Urban/rampage
08.2023 - 12.2024

SUP Grocery Team Member/Cashier/

Woolworth Group.com.au
11.2021 - 11.2023

Service Cashier//Order Taker/Casual Kitchen Hand

Isa Thai take Away
07.2020 - Current

Customer Service/Barista

Isa Hotel
07.2013 - 05.2015

Crew Traineer/Store Assistant

McDonald's
08.2011 - 04.2021

Owner/Manager

Myra's hangout Bar
01.2009 - 04.2011

Front Desk Receptionist

patio Inn Hotel
01.2006 - 12.2008

Sales Clerk

SM Department Store
01.2004 - 12.2005

Certificate 2 in Hospitality

Challenge National

High School Diploma -

Franciscan College Immaculate Conception

GED -

McDonalds Australia Limitted

Store Closing InCharge/Salesclerk/Barista

McCarthy's News Agency
11.202 - 11.2023

Similar Profiles

CREATE PROFILE
Meralyn Irvine