MERANGOLO CARLO
Melbourne,VIC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in teamwork, and adaptability.
Ready to face many hours of work if necessary, I care a lot about order and cleanliness! Also very available to provide support to those in difficulty.
Ready to start as the last arrival in the role of runner or commis de range.
Overview
7
7
years of professional experience
Work History
Chef De Rang
SCRAJO - HOTEL WELLNESS & MINERAL SPA
VICO EQUENSE (NAPOLI), ITALIA
03.2018 - 10.2024
- Collaborated within the company I was responsible for:
- Administration and sale of drinks and food.
- Storage and ordering of goods for drinks and service materials.
- Responsible for the order and cleaning of the common departments concerning the service and beyond.
- Minimum staff management with the supervision of the director.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining high quality standards.
- Assisted in training new waitstaff on proper customer service techniques and food safety protocols.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Informed customers of daily specials and signature menu items.
- Prepared tables for meals, including setting up items such as linens, silverware and glassware.
- Cleared away dishes, utensils and glasses when patrons finished eating and brought clean silverware for subsequent course.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Contributed ideas for improving operational efficiency within the restaurant environment.
- Served food and beverages to patrons and confirmed complete orders.
- Greeted guests, provided menus and answered questions regarding menu items.
- Resolved customer complaints quickly by determining the cause of the problem then offering appropriate solutions.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Cordially welcomed guests to restaurant and led patrons to seats.
Education
High School Diploma -
HOTEL SCHOOL I.P.S.S.E.O.A. F. De Gennaro
VICO EQUENSE (NAPOLI)06-2018
Skills
- Food safety expertise
- Reservation management
- Menu suggestions and assistance
- Employee mentoring
- Table clearing
- Tableside service
- Food service
- Cleanliness and sanitation
- Order accuracy
- Allergy awareness
- Guest relations
- Strong multitasking
- Special event planning
- Sanitation standards
- Customer needs
- Banquet service
- Heavy lifting
Languages
English
Elementary
Italian
Full Professional
MERANGOLO CARLO
My level of English is elementary, which is why I am ready to start in a lower role, from January 27th I will start Greenwich College to learn English.
Timeline
Chef De Rang
SCRAJO - HOTEL WELLNESS & MINERAL SPA
03.2018 - 10.2024
High School Diploma -
HOTEL SCHOOL I.P.S.S.E.O.A. F. De Gennaro
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