Mercedes Kamber
Wodonga
Summary
To seek and maintain any position that offers challenges utilizing interpersonal skills, problem-solving and developing new skills; to hopefully obtain a dream position within the artistic side.
Overview
5
5
years of professional experience
Work History
Woolworths Online Personal Shopper
Kerrie-Anne Domski
02.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Demonstrated a keen eye for detail in selecting high-quality products that met customer's exact specifications.
- Handed out totes with heavy items including multipack of cans, heavy dog food and so much more.
- Handed each order outside to the carpark and communicated with each and every customer and delivery driver with kindhearted conversations.
- Managed approximately 10+ customers when busy hour of handing over orders.
Woolworths Part Time Retail Assistant
Nic Andrews
01.2020 - Current
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assisted customers with prompt and polite support in-person and via telephone.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered questions about store policies and addressed customer concerns.
- Night Supervising for Close of Business when other supervisors are on annual or personal leave.
Education
Certificate III - Visual Arts
Educational Institution in Victoria
Wodonga, VIC12.2022
Skills
- Patience and Empathy
- Reliability and punctuality
- Complaint Handling
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Attention to Detail
- Honest and Dependable
- Creative Thinking
- Organization
- Positive Customer Engagement
- Team Cooperation
Additional Information
Volunteering
Gigs Art Gallery, 2019, Volunteered with Aunty, cleaning areas of the gallery and served customers
Lutheran Aged Care, July 2018 - 2020, Cared for Lutheran Aged Care residents, supporting them to church, especially Dementia Diagnosed Residents
Work Experience
Rice Graphic Images, 2019, Experienced media designs by Adobe Photoshop and Illustrator, observed printmaking and aid finishing designs
Wodonga Library, 2019, Stocked shelves, served customers, helped with activities with a younger audience, designed a showcase for residents entering the library and produced badges
Career Goal
To learn new experiences, gain new life skills and obtain a position in the industry of arts
Timeline
Woolworths Online Personal Shopper
Kerrie-Anne Domski
02.2022 - Current
Woolworths Part Time Retail Assistant
Nic Andrews
01.2020 - Current
Certificate III - Visual Arts
Educational Institution in Victoria
Similar Profiles
Kerrie KelleyKerrie Kelley
Interior Designer at Kerrie Kelley DesignInterior Designer at Kerrie Kelley Design
Jack MilesJack Miles
Senior Account Executive at Kerrie Woodards InsuranceSenior Account Executive at Kerrie Woodards Insurance
Samuel GodfreySamuel Godfrey
House Sitter at Kerrie Goostrey, Leigh Boustead, Zarife hardy, and Karen husseyHouse Sitter at Kerrie Goostrey, Leigh Boustead, Zarife hardy, and Karen hussey