Mercedes Newton
Tascott ,NSW
Summary
I am currently a first year nursing student at Newcastle University. I have completed 80 hours of clinical placement in an aged care facility.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Zanziba Riverside Cafe
02.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Area Leader
McDonald's
06.2021 - 02.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Coordinated cross-functional teams for successful project execution and optimal resource allocation.
- Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
- Prioritized helping customers over completing other routine tasks in store.
Worker
Wendy's
04.2019 - 06.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Nursing - Nursing
University of Newcastle
Gosford, NSW11-2026
High School Diploma -
Henry Kendall High School
Gosford, NSW10-2023
Skills
- Friendly and outgoing
- Team Player
- Customer Service
- Time Management
- Problem-Solving
- Relationship Building
- Mobility Assistance
- Wound Care
- First Aid
- Patient Care Assessment
- Vitals monitoring
Certification
- First Aid
- Working with children's check
- National police certificate
- Mental health first aid
- Barista Certificate
- Bronze medallion
- IRB drivers and crew
Timeline
Barista
Zanziba Riverside Cafe
02.2023 - Current
Area Leader
McDonald's
06.2021 - 02.2024
Worker
Wendy's
04.2019 - 06.2021
Bachelor of Nursing - Nursing
University of Newcastle
High School Diploma -
Henry Kendall High School