Mercedes Reyes Munoz
Melbourne,VIC
Summary
Highly professional and dedicated Registered Midwife with long experience in providing antenatal care. Practices a holistic preventative care to support pregnant mother and their families on the start of their motherhood journey.
Strengths include exceptional interpersonal skills such as critical thinking ability, good communication within the team, good knowledge of maternity guidelines, able to build trust with a multicultural populations, deep respect for disability and diversity. Practices effective communication abilities for educating families on health practices.
Proven track record of making positive impact on patient satisfaction through dedication to personalized care
Overview
40
40
years of professional experience
Work History
Registered Midwife
Royal Women's Hospital
Melbourne, VIC
01.2000 - 12.2024
- Conducted prenatal visits to assess the health of mother and fetus throughout pregnancy. Providing developmentally and multiculturally appropriate modes of interaction approach.
- Supported mothers to build their own strength, to prevent family domestic violence, and child abuse.
- Coordinated care and discharge plans for mothers, families, and support community networks. Along with the maternity team, which involves obstetricians, physicians, hematologists, dietitians, physiotherapists, social workers, and mental health teams.
- Supported mothers, families, and support community networks to develop a birth plan.
- Taught prenatal classes for expectant parents.
- Encourage access to control of their sexual and reproductive health.
- Developed and coordinated a pathway and process to refer adolescent pregnant women to other services.
Team Leader Manager
Hospital Felix Bulnes
Santiago, Chile, Sabntiago
07.2005 - 02.2008
- Developed the implementation of the new Chilean Public Health Policy, "Explicit Guarantees in Health," at Felix Bulnes Hospital in Santiago, Chile.
- Monitored customer service standards across the organization.
- Negotiated conflict resolution among team members, ensuring a harmonious work environment.
- Analyzed team performance data to identify areas for improvement and implement corrective actions.
- Coached team for success by using corrective action processes.
- Recruited, trained, and supervised new staff members.
- Delegated work assignments and prioritized task
RN Division 2
Royal Women's Hospital
Melbourne, VIC
01.2000 - 01.2003
- Assessed patient needs, prioritized treatment, maintained patient flows, and assisted urogynecologists and gynecologists with non-invasive procedures.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained thorough, accurate, and confidential documentation in medical records.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Coordinate the flow of gynecology and obstetrics patients into the outpatient clinic.c
RN Division 2
Bethlehem Hospital
Melbourne, VIC
01.1989 - 11.1997
- Actively participated in clinical care, improving access to quality palliative care.
- Supported patients and families in their spiritual needs.
- Identified resources available to assist patients with their palliative care needs.
- Facilitated referrals for additional resources, such as social work, physiotherapy, pastoral care, and music therapy, to improve the patient palliative care plan.
Registered Midwife
Western Public Health
Santiago, Chile, Santiago
03.1985 - 10.1988
- Provided antenatal care to the most vulnerable women of the western area of Santiago.
- Provided postnatal care for the mother and child up to 28 days after birth. Including a home visit after hospital discharge.
- Provided clinical care for women's reproductive and sexual health at different stages of their lives.
- Promoted strategies of public health include taking PAP smear tests, breast examinations, and preventative measures for diabetes and hypertension.
- I took a leadership role in a group education program promoting healthy living, childbirth education, and breastfeeding.
- Practiced active role to prevent unplanned pregnancy: encourage women to choose their own contraception through education, initiation oral contraceptive, insertion of IUD, follow-up check after
Education
Bachelor of Science - Midwifery
University of Santiago
Santiago, Chile03-2014
High School Diploma -
University of Chile
Santiago Chile01-1984
Skills
- Pregnancy care
- Adolescent health
- Gestational diabetes management
- Good team worker
- Mental health and counseling skills
- Unplanned pregnancy
Timeline
Team Leader Manager
Hospital Felix Bulnes
07.2005 - 02.2008
Registered Midwife
Royal Women's Hospital
01.2000 - 12.2024
RN Division 2
Royal Women's Hospital
01.2000 - 01.2003
RN Division 2
Bethlehem Hospital
01.1989 - 11.1997
Registered Midwife
Western Public Health
03.1985 - 10.1988
Bachelor of Science - Midwifery
University of Santiago
High School Diploma -
University of Chile
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