Mercy Arekanti
Adelaide,SA
Summary
Food and Agribusiness Professional with proven track record in enhancing business development and streamlining various facets of Agribusiness processes with 3 years of experience demonstrating exceptional, critical thinking , CRM software proficiency and goal-oriented approach. Skilled in conducting product demonstrations and improving service delivery, I have significantly contributed to optimizing operational efficiency and customer engagement.
Overview
6
6
years of professional experience
Work History
Sales and Service Representative
Lagardere Travel Retail
Adelaide, SA
05.2023 - 07.2024
- Delivered product demonstrations tailored to customer specific requirements, introducing the popular products that would benefit their businesses directly.
- Streamlined the sales process to enrich efficiency, ensuring accurate record events, timely follow-ups and training and successful sale closures.
- Conducted regular assessments of consumer satisfaction levels through customer surveys and feedback mechanisms to continuously improve presentations and food quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Baker and Barista
Muffin Break
Adelaide, SA
09.2022 - 04.2023
- Produced consistently high-quality baked goods for customers along with tailoring the quality according to the customer preferences.
- Complied with health and safety codes to protect staff and customers .
- Operated ,tested and maintained bakery equipment, including ovens, grinders and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods ,maintaining a clean, organized workspace and daily checks on health codes.
Assistant Agriculture Officer
State Department of Agriculture
Andhra Pradesh, India
02.2020 - 02.2021
- Maintained liaison with out source farmers to make direct purchases and recording feedback
- Compiled and submitted data and reporting to higher authorities to promote accuracy and authenticity along with digital record maintaince
- Contextualized organic farming, modern methods of production via farm machinery, based on analytics and onsite survey strategy
- Assessed learning needs of rural farmers and team members to drive solutions to address skills gaps.
Rural Agriculture Work Trainee
KVK,Agriculture Research Station
Baramati, Pune, India
05.2018 - 05.2019
- Trained in areas of Food and agriculture such as irrigation method's, soil samplings, quality and compliance, Post harvest techniques, grain sampling , food preparation and nutrition .
- Participated in on-the-job training, working closely with supervisors,coworkers and farmers . Proposed innovative approach of extension services
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Education
Master of Global Food And Agribusiness - Food And Agribusiness
University of Adelaide
Adelaide, SA12.2023
Skills
- Food quality and Auditing
- Food preparation and manual testing
- Food and Agribusiness
- HACCP knowledge
- Waste Reduction Strategies
- On farm Agriculture operation
- Supply chain operations
- customer service
Performance Tracking
- CRM software proficiency
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Native or Bilingual
kannada
Full Professional
Timeline
Sales and Service Representative
Lagardere Travel Retail
05.2023 - 07.2024
Baker and Barista
Muffin Break
09.2022 - 04.2023
Assistant Agriculture Officer
State Department of Agriculture
02.2020 - 02.2021
Rural Agriculture Work Trainee
KVK,Agriculture Research Station
05.2018 - 05.2019
Master of Global Food And Agribusiness - Food And Agribusiness
University of Adelaide