MERCY KIDD
Pascoe Vale
Summary
Highly experienced Disability Support Worker and Personal Care Assistant with over 5 years of hands-on experience across aged care and community settings. Known for delivering high-quality, person-centred care that promotes independence, dignity, and emotional wellbeing. Confident managing complex care needs, challenging behaviours, and mobility support. Proven ability to build strong client relationships and work effectively within multidisciplinary teams. Fully certified with Certificate III in Individual Support, First Aid, CPR, and a valid driver’s licence.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant (PCA)
Estia Health Aged Care
Melbourne
06.2024 - Current
- Provide high-quality, resident-focused care in a fast-paced aged care environment
- Assist residents with daily living activities including hygiene, mobility, and feeding
- Monitor and report changes in physical and mental health to nursing staff
- Maintain a safe, clean, and supportive environment for residents
- Build trusting relationships with residents and families
Disability Support Worker
I’m With You Disability Services
Melbourne
04.2024 - 01.2026
- Delivered tailored support to clients with physical and intellectual disabilities, improving independence and quality of life
- Managed personal care routines with dignity and professionalism
- Supported clients with behavioural and emotional challenges using calm, structured approaches
- Encouraged community participation and social engagement
- Maintained accurate progress notes, incident reports, and care documentation
Support Worker
Sapphire Living
Sunshine Coast
02.2023 - 06.2023
- Supported clients in achieving daily goals and maintaining independence
- Assisted with household tasks, transport, and personal care
- Promoted confidence and social inclusion
Support Worker
Senior Helpers
Cairns
03.2022 - 04.2023
- Delivered companionship and emotional support to clients
- Assisted with appointments, shopping, and mobility
- Maintained high standards of care and safety
Personal Care Assistant
Kewarra Aged Care
Cairns
06.2021 - 04.2023
- Provided personal care and monitored vital signs
- Identified and reported health changes promptly
- Supported clinical staff in maintaining care standards
Education
Skills
- Person-centred care
- Client advocacy
- Complex disability support
- Manual handling
- Hoist transfers
- Medication assistance
- Medication monitoring
- Behavioural support
- De-escalation
- Personal care
- Showering
- Grooming
- Toileting
- Care plan implementation
- Incident reporting
- Documentation
- Infection control
- Safety compliance
Licenses Checks
- Full Driver’s Licence
- NDIS Worker Screening Check
- Police Check
Timeline
Personal Care Assistant (PCA)
Estia Health Aged Care
06.2024 - Current
Disability Support Worker
I’m With You Disability Services
04.2024 - 01.2026
Support Worker
Sapphire Living
02.2023 - 06.2023
Support Worker
Senior Helpers
03.2022 - 04.2023
Personal Care Assistant
Kewarra Aged Care
06.2021 - 04.2023