Mercy Ann Gonzaga
Mount Isa
Summary
Dynamic Nail Technician with a proven track record at Ten to Ten Salon, excelling in nail art design and client consultation. Recognized for maintaining impeccable infection control standards while fostering strong client relationships. Adept at training staff and optimizing appointment scheduling to enhance service efficiency and client satisfaction.
Overview
19
19
years of professional experience
Work History
Nail Technician
Ten to ten salon
Kuwait
01.2019 - 03.2024
- Provided high-quality nail services, including manicures and pedicures.
- Maintained a clean and sanitized workspace to ensure client safety.
- Advised clients on nail care products and services based on individual needs.
- Assisted in training new staff on techniques and salon procedures.
- Managed appointment scheduling to optimize client flow during busy hours.
- Resolved client concerns promptly to maintain positive relationships and trust.
Kitchen Hand
Larich company
Kuwait
04.2016 - 02.2018
- Assisted chefs by preparing ingredients and maintaining a clean workspace.
- Supported dishwashing duties to ensure utensils and cookware were sanitized promptly.
- Collaborated with team members to streamline meal preparation processes efficiently.
- Followed safety guidelines to maintain a hygienic kitchen environment consistently.
- Communicated with staff to coordinate food service during peak hours effectively.
In-Home Nanny
Alsha lahi
Kuwait
10.2012 - 01.2015
- Provided attentive care to children in a safe, nurturing environment.
- Developed and implemented engaging educational activities for child development.
- Managed daily schedules, including meals, naps, and playtime routines.
- Communicated regularly with parents about children's progress and needs.
- Supervised outdoor activities to ensure safety and encourage physical activity.
- Maintained a clean and organized play area for optimal child engagement.
- Encouraged good manners among children by modeling appropriate behavior.
Fish vendor
Violets fresh fish
Philippines
04.2005 - 12.2008
- Assisted customers in selecting fresh seafood products.
- Maintained cleanliness and organization of display cases.
- Handled cash transactions and processed customer payments efficiently.
- Monitored inventory levels and reported shortages to management.
- Educated customers on seafood preparation and cooking techniques.
- Implemented proper storage procedures for perishable items.
- Responded to customer inquiries and resolved issues promptly.
Skills
- Nail art design
- Client consultation
- Infection control
Languages
Filipino
First Language
English
Elementary (A2)
A2
Arabic
Intermediate (B1)
B1
Affiliations
- Gardening
- Nails designs
Timeline
Nail Technician
Ten to ten salon
01.2019 - 03.2024
Kitchen Hand
Larich company
04.2016 - 02.2018
In-Home Nanny
Alsha lahi
10.2012 - 01.2015
Fish vendor
Violets fresh fish
04.2005 - 12.2008