Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercyful Beko

McGregor,QLD

Summary

Proven track record in enhancing customer relationships and sales at House of Bung, leveraging exceptional cash handling and relationship-building skills. Achieved consistent sales targets through effective stock management and goal-oriented strategies. Excelled in fast-paced environments, demonstrating strong multitasking abilities and a commitment to excellence.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Friendly Room Attendant offering a year of experience working for well-known hotel chain. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude.

Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.

Overview

8
8
years of professional experience

Work History

Sales Assistant

House of Bung
04.2021 - 06.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Room Attendant

Lamana Hotel
02.2020 - 04.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Cashier

Waterfront Food World
08.2018 - 10.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Packer

Hardware Warehouse
03.2016 - 03.2017
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Education

No Degree - Business Management

Frontier Education
Sprill Hill, QLD
03-2025

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management

Timeline

Sales Assistant

House of Bung
04.2021 - 06.2024

Room Attendant

Lamana Hotel
02.2020 - 04.2021

Cashier

Waterfront Food World
08.2018 - 10.2019

Packer

Hardware Warehouse
03.2016 - 03.2017

No Degree - Business Management

Frontier Education

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Mercyful Beko