Summary
Overview
Work History
Education
Skills
Timeline
Generic
MERCY NTHAMBI MULWA

MERCY NTHAMBI MULWA

NAIROBI-KENYA,KENYA

Summary

Innovative with good analytical skills. Always willing to learn and adapt very fast to change. Good communication skills and human relations. Excellent numeracy and organizational skills. Strong problem solving skills. Ability to follow processes and procedures. Comprehensive understanding of safety procedures. Ability to meet tight deadlines. Good aptitude for team work. Volunteering. Traveling. English Swahili To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Housekeeper

Jumeirah Beach Hotel
02.2019 - 11.2020
  • And responsibilities;
  • Cleaning, disinfecting and storing all equipment’s at the end offshift
  • Providing basic housekeeping duties including changing sheets, changing and arranging towels and restocking toilet supplies
  • Vacuuming, sweeping and mopping floors cleaning up spills with the appropriate equipment’s Cleaning upholstered furniture
  • Reporting, turning in and logging all lost and found items
  • Assisting laundry management including washing, drying, ironing and sorting linen
  • Collecting and removing trash and debris
  • Monitoring and reporting on the inventory of cleaning supplies assisting guests when necessary.

Housekeeper

The Norfolk Hotel-Nairobi
01.2018 - 11.2018
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Adhered to professional house cleaning checklist.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Housekeeper

Equitorial Hotel-Kampala
04.2011 - 12.2017
  • Responding to calls for housekeeping problems such as spills and Brocken glass
  • Answering guests requests promptly on the floor
  • Arranging and stocking the pantry with linen supplies
  • Updating files, records and registers
  • Informing front office about ready rooms.Making guest room beds
  • Cleaning guest rooms midstay and after departure
  • Removing garbage, recycling and room service trays
  • Organizing and stocking housekeeping carts
  • Picking and returning valet laundry items
  • Severing
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Rotated linens in storerooms and replenished when supplies ran low.

Education

First Aid And Safety Course

Kenya Red Cross
Nairobi
01.2020

Certificate in Elderly Care Training

Ukunda Home Care
Coast Province-Kenya
11.2018

Community Health Assistant Training Course

Avenue Home Care
Nairobi-Kenya
06.2017

Certificate of Secondary Education

Dr Aggrey High School
Taita-Taveta ,Kenya
11.1998

Skills

  • Organization and Time Management
  • MS Office
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Flexible and Adap
  • Flexible and Adaptable

Timeline

Housekeeper

Jumeirah Beach Hotel
02.2019 - 11.2020

Housekeeper

The Norfolk Hotel-Nairobi
01.2018 - 11.2018

Housekeeper

Equitorial Hotel-Kampala
04.2011 - 12.2017

First Aid And Safety Course

Kenya Red Cross

Certificate in Elderly Care Training

Ukunda Home Care

Community Health Assistant Training Course

Avenue Home Care

Certificate of Secondary Education

Dr Aggrey High School
MERCY NTHAMBI MULWA