Summary
Overview
Work History
Skills
References
Timeline
Generic

Mere Hawke

Perth,WA

Summary

Dynamic retail manager with a proven track record at Forever New, excelling in team building and inventory management. Adept at enhancing customer satisfaction and driving sales through effective training and performance evaluation. Skilled in data analysis and problem-solving, consistently implementing process improvements to optimize store operations.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Anaconda
Perth, WA
06.2024 - 05.2025
  • Facilitated communication between departments to improve workflow efficiency.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Implemented quality control measures to uphold company standards.

Manager

Forever New
Auckland
05.2023 - 06.2024
  • Managed daily operations to ensure efficient store performance and customer satisfaction.
  • Trained and supervised staff to enhance team productivity and service quality.
  • Coordinated inventory management to maintain optimal stock levels and product availability.
  • Implemented visual merchandising standards to create an engaging shopping environment.
  • Developed staff schedules to align with peak business hours and operational needs.
  • Enhanced customer experience by addressing inquiries and resolving issues promptly.
  • Collaborated with marketing teams on promotional campaigns to drive sales initiatives.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.

Skills

  • Communication facilitation
  • Employee training
  • Inventory management
  • Performance evaluation
  • Quality control
  • Customer service
  • Team building
  • Data analysis
  • Scheduling optimization
  • Sales reporting
  • Process improvement
  • Visual merchandising
  • Recruitment strategies
  • Policy administration
  • Scheduling and planning
  • Staff development
  • Multitasking and organization
  • Retail operations management
  • Sales forecasting
  • Recruitment and hiring
  • Customer relations
  • Microsoft office expertise
  • Problem-solving
  • Sales monitoring
  • Reporting and documenting
  • Team collaboration
  • Decision-making
  • Adaptability and flexibility

References

References available upon request.

Timeline

Assistant Manager

Anaconda
06.2024 - 05.2025

Manager

Forever New
05.2023 - 06.2024

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Mere Hawke