Meredith Auboire

Work History

Manager – Apple, Chermside

Apple

Brisbane, Queensland

5 2022 - Current

I currently lead a high performing team of 80 professionals, driving exceptional customer experiences and achieving key business metrics
This involves strategic planning, team coaching, and ensuring operational excellence in a dynamic, fast paced environment
I continue to successfully manage projects like launching new products (e.g Apple Vision Pro), creating reference materials, Public Speaking and Training to ensure seamless execution and team adoption that optimise customer experience, team performance and sales.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Passionate about learning and committed to continual improvement.

Biz Dev / Account Manager

Hunter Fashion House Agency

11.2021 - 05.2022

Servicing and management of a portfolio of 60 fashion accounts
Identifying and creating new business and successfully convert to increase business success
On the road visiting new and existing customers and mapping out new business
Building trust and credibility with customers by demonstrating sound brand and product knowledge
Influencing sales opportunities by presenting/showing 3 different Seasonal Fashion ranges, knowing product fabrication, margin for account holders profits and demographics
Liaising and build relationship with accounts and answering queries/returns
Strategically planning call cycles to based on seasonal ranges knowing what to show and when –eg; colder climates vs warmer climates
Accomplishing all set budgets for each account
Being Brand Ambassador outside work hours – building Marketing Strategy
Maintaining CRM and cloud-based databases/programs.

Area Manager QLD

Bras’N’Things

01.2016 - 11.2021

Conducting regular effective and meaningful store visits of 9 stores. Delivering store performance appraisals, to ensure implementation of standards, expectations and performance appraisal system is carried through correctly and culturally
Analyzing daily, weekly, monthly and yearly sales and KPIs results to identify coaching opportunities and rewarding team based on results and other achievements, never missing an opportunity to praise good performance
Ability to inspire, motivate and develop high performing teams by showing as opposed to telling and communicating and involving team in decision making
Strong focus on maximizing sales and minimizing wage costs, through coaching, data mining and P&L data
Excellent communication skills, both written and verbal – weekly communication to team both written and verbal being key driver for success
Ability to define clear goals and objectives daily, weekly, monthly and yearly to achieve successful outcomes and ensure company standards and directives are applied
Recruitment of team throughout the year / Christmas Period (large volume)
Adhere to all recruitment policies and procedures
Excellent management of productivity and achievement of deadlines - All directive and tasks actioned within appropriate timeframes through prioritizing and delegating appropriately
Implementing VM guides and directives, and maximizing sales from key merchandising areas to increase sales, while also providing feedback to VM team to support strategy and improvements
Stock management and data integrity to company standards.

R.S.M - Global Retail Brands: HOUSE/ROBINS KITCHEN

Global Retail Brands

01.2015 - 01.2016

High level of responsibility for store profitability and financial budgeting, ensuring that the business maximizes sales and controls wage costs for 11 stores
Attained budget and sales goals through daily tracking and analysis – implement action plans to improve results
Identify and act on areas of concern
Opened, recruited and merchandised 2 new stores at Chermside and Kawana Waters
Individual store visits to make sure all stores are stocked, clean and visually merchandised to marketing campaign or company direction
Monitor over stock and gaps in inventory levels and communicate issues with HO
Ensure stock takes are run effectively and per policy and procedure
Interview, hire, coordinate and coach store managers, ASM and core casuals
Actively worked on sales floor, to foster team morale, leading from the front
This allowed me to communicate clearly with teams to achieve store goals, identify areas of opportunity and celebrate areas of success
Encourage and support team in all areas of their work, and create positive environment for customers and team
Ensuring all team members have access to and act upon official communications - verbal and written.

Regional Sales Manager

01.2012 - 06.2015

Attaining budget and sales goals through daily tracking and analysis – implement daily action plans and weekly conference calls to improve results for 9 stores
Identify areas of concern in profit and loss report (P&L)
Interview, hire, coordinate and coach store managers, ASM and core casuals if needed
Work on the sales floor with team to foster team morale, identify areas of opportunity and celebrate areas of success
Encourage and support team in all areas of their work, and create positive environment for customers and team
Individual store visits to make sure the store is stocked, clean and visually merchandised to marketing campaign or company direction
High level of responsibility for store profitability and financial budgeting, maximizing sales, maximize margin and control costs
Maintain wage budgets, review overall region to get holistic view of performance as well as individual stores
Analyze wage and conversion reports, and communicate strategies to assist smooth running of operational practices of all stores, making sure each runs effectively, cleanly, complies with marketing and sales campaigns and workplace health and safety requirements
Coordinate manager meetings monthly and review customer experience reports
Report to senior management in the company twice weekly and deliver Key Business Measures.

Manager of T2 – Queens Plaza

01.2010 - 01.2012

People Management – recruitment and induction of new and existing team members, complete all employment documentation
Rostering and creating planning schedules based on traffic and budget
Performance reviews with team and providing objective feedback
Keeping T2 visions and values at the forefront of decision making and action
Product, sales and customer service training – making it fun! Ensuring all team members have access to and act upon official communications both verbal and written – team meetings
Ensure the store delivers a high level of customer service and maintains a daily high level of presentation and merchandising standards with both store and team
High level of responsibility for store profitability and financial budgeting
Analysis of store level reports and identifies new strategies for maximizing results
Monitor over stock and gaps in inventory levels and communicate issues
6 monthly Stock takes and weekly cycle counts to ensure loss prevention is kept to a minimum
Ensure workplace is safe and without risk to health both physical and psychological.

Business Development Manager / Web Developer

Datasearch Internet Services

01.2007 - 06.2010

Generating Sales and developing sales proposals based on client specification
Designing and building dynamic, functional websites – ASP.NET / XHTML
Community Networking
– Social Media, Advertising / E-marketing
Flash CS3 Designer / Action Scripting 2.

Research Assistant

Queensland University Technology

01.2006 - 06.2010

Researching Real Simple Syndication (RSS) Technology as a means for mass communication throughout QUT
Report findings with graphical representation on financial savings to the University, based on replacing email with RSS for means of mass communication
Presentation of findings to the Vice Chancellor and head of departments via PowerPoint Presentation and written report format
Implementation of training booklet for creating RSS feeds within a Wikipedia environment.

Summary

Overview

Work History

Manager – Apple, Chermside

Biz Dev / Account Manager

Area Manager QLD

R.S.M - Global Retail Brands: HOUSE/ROBINS KITCHEN

Regional Sales Manager

Manager of T2 – Queens Plaza

Business Development Manager / Web Developer

Research Assistant

Education

Diploma - Information Technology (Multimedia Intergration)

Skills

References

Timeline

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