Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Green

Gold Coast

Summary

A retired NSW Police Officer with expertise in policy compliance, advocacy, safety, and crisis and emergency management. Proven communication skills and experience in complex investigations foster collaborative relationships, leading to safer environments and improved outcomes. Known for promoting team collaboration and adaptability to meet changing needs, with strengths in case management, legal compliance, and community outreach. A proactive, goal-oriented professional recognized for reliability and excellent time management, with a swift ability to learn and apply new skills. Detail-oriented and focused on optimizing processes, committed to supporting team objectives and driving organizational growth. Equipped with strong problem-solving abilities and a willingness to tackle challenges, bringing a dynamic, results-oriented mindset to contribute effectively to organizational goals.

Overview

21
21
years of professional experience

Work History

Aged Care and Disability Advocate

Self Employed Services
12.2022 - Current
  • Facilitated regular communication between stakeholders involved in a client''s case management process ensuring collaborative decision making.
  • Identified barriers faced by the elderly and clients with disabilities, implementing strategies to overcome these challenges.
  • Provided emotional support to clients and families, fostering positive relationships within the community.
  • Monitored policy changes affecting people with disabilities, staying informed on relevant legislation updates that impact clientele base.
  • Establish policy around safety planning.
  • Conducting safety audits.
  • Implementing safety planning for clients.
  • Incident Management, investigation and recommendations.
  • Advocate for clients with various stakeholders and governing bodies.
  • Improved client satisfaction by providing personalized support and advocating for their rights.
  • Developed customized care plans for clients, resulting in better quality of life and increased independence.
  • Collaborated with multidisciplinary teams to ensure comprehensive support for clients with disabilities.
  • Maintained detailed case files for each client, ensuring accurate documentation of progress and outcomes.
  • Liaised with healthcare professionals to coordinate appropriate services for clients with diverse needs.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Assessed risk factors of patients and made referrals for further services.
  • Facilitated family meetings to discuss patient care plans.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Managed caseload to satisfy multiple patients with diverse needs.

Human Rights Advocate

Office of the Public Guardian
01.2019 - 12.2022
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
  • Advocated for policy changes by participating in legislative hearings, using legal expertise to influence public policy.
  • Initiated and maintained strong professional relationships with clients, leading to high retention rates and referrals.
  • Managed sensitive cases with discretion, protecting client confidentiality and trust.
  • Drafted and reviewed legal documents with keen eye for detail, ensuring clients' interests were protected in all transactions.
  • Fostered collaborative team environment, leading to more effective case strategy development and execution.
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Conducted comprehensive investigations, ensuring timely completion and accurate findings.
  • Ensured child protection by consistently monitoring the facility, adhering to established security protocols.
  • Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
  • Maintained a high standard of professionalism when interacting with clients, colleagues, and community partners, upholding the reputation of the agency as a trusted resource for child protection services.
  • Complied with federal, state and local standards relating to child protection, client confidentiality, risk assessment, and reporting and documentation.
  • Maintained a high level of expertise in state and federal laws pertaining to child protection, ensuring compliance with regulatory requirements.
  • Handled high-risk cases involving child protection issues effectively by working closely with law enforcement agencies.
  • Coordinated with law enforcement agencies and legal representatives when necessary to address child protection concerns, ensuring the best possible outcomes for children involved.

NSW Police Officer

New South Wales Police
08.2004 - 08.2016
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Assisted in special investigations and crime prevention programs.
  • Improved workplace safety measures by conducting regular inspections and risk assessments.
  • Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
  • Collaborated with management to develop comprehensive health and safety policies for the company.
  • Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.
  • Championed a comprehensive wellness program for employees, promoting healthy lifestyles and reducing work-related stressors on an ongoing basis.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.

Education

Diploma - Workplace Health And Safety

CLET
Sydney
01-2025

Diploma - Leadership And Management

CLET
Sydney, NSW
01-2014

Associate Degree - Policing

Charles Sturt University
Bathurst, NSW
08-2004

Skills

  • Pragmatic approach to problem solving
  • Policy advocacy
  • Time management
  • Computer skills
  • Team leadership
  • Creative thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Relationship building
  • Understanding of Work, Health and Safety Legislation
  • Cert IV Work, Health and Safety
  • Critical incident management and investigation
  • Incident reporting
  • Risk assessments
  • Documentation and reporting
  • Crisis management
  • Report writing
  • Case management
  • Recordkeeping proficiency
  • First aid and CPR
  • Teamwork and collaboration
  • Attention to detail
  • Reliability
  • Excellent communication
  • Critical thinking
  • Positive, can do attitude
  • Influence through positive role modelling

Timeline

Aged Care and Disability Advocate

Self Employed Services
12.2022 - Current

Human Rights Advocate

Office of the Public Guardian
01.2019 - 12.2022

NSW Police Officer

New South Wales Police
08.2004 - 08.2016

Diploma - Workplace Health And Safety

CLET

Diploma - Leadership And Management

CLET

Associate Degree - Policing

Charles Sturt University

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Meredith Green