Excel
Meredith Stephens
Category Campaigns Coordinator
South Yarra,VIC
Summary
Producer, facilitator and lover of spreadsheets.
Love the fast paced Marketing environment, and am always eager to stretch and develop my existing skills, develop new ones and throw myself into the deep end.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Category Campaigns Coordinator
JB Hi-Fi
Melbourne, Victoria
03.2020 - Current
- Showed ability to quickly come to grips with new systems and new responsibilities.
- Able to liaise between Category teams and Marketing teams for successful and friendly working relationships
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Customer Care Coodinator
The Good Guys
Melbourne, Victoria
09.2018 - 03.2020
- Identified issues, analyzed information and provided solutions to problems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operations Coordinator
Captive Vision Outdoor
Melbourne, Victoria
01.2018 - 06.2018
- Oversaw day-to-day operations of large teams across several sites.
- Reviewed operations reports to understand numbers and trends.
- Worked with vendors to make purchases and reconcile invoices.
- Implemented troubleshooting, root cause analysis and issue resolution.
Education
Masters Of Communications - Marketing
RMIT University
Melbourne, VIC 03.2013 - 11.2015
Skills
Marketing campaigns
Communicating needs of the Campaign and Business to internal stakeholders (re: Buying team)
Time Management and Working to tight deadlines
Software
Go Works
One Note
Timeline
Category Campaigns Coordinator
JB Hi-Fi
03.2020 - Current
Customer Care Coodinator
The Good Guys
09.2018 - 03.2020
Operations Coordinator
Captive Vision Outdoor
01.2018 - 06.2018
Masters Of Communications - Marketing
RMIT University
03.2013 - 11.2015