Mereseini Vocea
Sydney,NSW
Summary
A highly organised and detail - oriented Admin staff with experience in customer service , time management , enjoy working with people , able to work quickly and efficiently and have good personal presentation.Committed to providing efficient and effective administrative support to ensure the smooth running of the office.
Overview
7
7
years of professional experience
Work History
Full Time Admin Staff
Vintech Systems
12.2022 - Current
- Manage incoming phone calls and emails - first point of contact from suppliers and anyone outside the company
- Coordinating with warehouse to ensure orders are processed correctly
- Managed time efficiently in order to complete all tasks within deadlines
- Addressing customer concerns regarding shipping delays or damaged goods
- Review customer purchase orders to verify accuracy and completeness
- Ensuring that goods that are not in stock have been placed on backorder
- Following up with quotes through emails and on the phone
- Speaking to customers over the phone while entering their details into the computer system
Casual Bar Staff
Berala Hotel
05.2022 - 12.2022
- Fostered repeat customers by consistently providing efficient, friendly service.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
Casual Pick Packer
People Plus Consulting Group
11.2021 - 01.2022
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Casual at the National Vaccination Centre
Qudos Bank Arena
06.2021 - 11.2021
- Advising people what to do and where to go at the Vaccination Centre;
- Ensuring that all the staff has the right PPE at all times
- Ensuring that safety is complied by all those that comes into the Centre
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Part Time Crew Member
Rosehill Macdonald's
01.2017 - 10.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Supported great dining and meal experiences for guests.
Education
Cert IV in Banking Service
Granville TAFE
Granville, NSW06.2021
High School
Trinity Catholic College
Auburn, NSW09.2020
Skills
- Money Handling
- Verbal and Written Communication
- Suggestive Selling
- Teamwork and Collaboration
- Proficient with Microsoft Word, Excel and PowerPoint
- Work Planning and Prioritising
- Strong organisation skills and attention to detail
- Multitasking
- Excellent Phone Etiquette
Timeline
Full Time Admin Staff
Vintech Systems
12.2022 - Current
Casual Bar Staff
Berala Hotel
05.2022 - 12.2022
Casual Pick Packer
People Plus Consulting Group
11.2021 - 01.2022
Casual at the National Vaccination Centre
Qudos Bank Arena
06.2021 - 11.2021
Part Time Crew Member
Rosehill Macdonald's
01.2017 - 10.2021
Cert IV in Banking Service
Granville TAFE
High School
Trinity Catholic College
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