Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meri Krkovski

Hurstville

Summary

Payroll officer with significant experience in processing end-to-end payroll accurately and efficiently, ensuring compliance with employment laws and reporting are met. Strong focus on accuracy, team collaboration, and delivering timely results. Adept at utilizing payroll software, managing employee records, and adapting to changing needs. Reliable, organized, and driven to enhance operational efficiency with attention to detail, problem solving and the ability to work in a fast-paces retail environment.

Overview

32
32
years of professional experience

Work History

Payroll Officer

Mosaic Brands Ltd
05.2015 - Current
  • Process weekly end-to-end payroll for all employees, including full-time, part-time and casual staff within strict deadlines
  • Manage payroll data entry and processing for 3000 employees to comply with predetermined company guidelines.
  • Provide exceptional customer service by responding to employee inquiries, maintain payroll records and update employee details.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Supported employees during transitions such as promotions, terminations and redundancies by ensuring proper adjustments were made in their payrolls.
  • IMaintained confidentiality of employee records and payroll information.

Business Support Officer

St George Bank
05.2000 - 02.2011
  • Provide administrative support to the General manager and Financial advisers, ensuring seamless service delivery
  • .Assist in preparing client documentation, reports, and compliance paperwork.
  • Coordinate appointments, meetings, and follow-ups with clients.
  • Process client applications, transactions, and service requests.
  • Support reporting, data analysis, and business improvement initiatives
  • Supported special financial and business projects with administrative assistance.

Customer Service Consultant - Merchant Services

Westpac Banking Corporation
05.1993 - 05.2000
  • Assisted business customers with their payment processing needs.
  • Handled trouble shooting technical issues, and provided guidance on merchant solution to ensure seamless payment experiences for businesses.
  • Gained in-depth understanding of company products, systems and policies to give merchants expert support.
  • Handled high call volumes while maintaining a courteous and professional manner.
  • Processed merchant applications, replacements and terminations.
  • Developed strong relationships with clients by consistently exceeding expectations in handling requests or concerns.
  • Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.

Education

Year 12 -

Moorefield Girls High School
Kogarah, NSW

Skills

  • End-to-end Payroll processing
  • Payroll systems - Preceda
  • Time and attendance systems - Rosterspace
  • Excel and Reporting - Skills in Microsoft Excel (vlooup, pivot tables) for payroll data analysis and reconciliations
  • Award interpretations - Ability to apply industry awards and enterprise agreements to employee payroll
  • Attention to detail - Ensuring accuracy in payroll calculations, and employee records
  • Issue resolutions - Ability to troubleshoot payroll discrepancies, resolve employee queries
  • Customer Service - Ability to handle employee payroll inquiries with professionalism and empathy
  • Team collaboration - Working with HR, Finance, and external stakeholders to ensure seamless payroll operations

Languages

Macedonian

Timeline

Payroll Officer

Mosaic Brands Ltd
05.2015 - Current

Business Support Officer

St George Bank
05.2000 - 02.2011

Customer Service Consultant - Merchant Services

Westpac Banking Corporation
05.1993 - 05.2000

Year 12 -

Moorefield Girls High School

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Meri Krkovski