Meridee Jorna
Brisbane,QLD
Summary
I am an experienced leader with a strong background in guiding teams managing administrative functions and utilizes organizational and communication skills to streamline workflows and enhance productivity.
Reliable and adaptable, consistently delivering efficient solutions and maintaining flexibility to meet evolving needs.
I have acquired many years of experience to continually provide excellent customer service and applaud continuous improvement through staff engagement to ensure excellence in service delivery.
Overview
19
19
years of professional experience
Work History
Administration Team Leader
Brisbane Private Hospital
01.2021 - Current
- Compilation of rosters
- Oversee the day to day running of Front Reception to ensure that patients are admitted in a timely matter according to the surgeon's theatre lists.
- Maintain the Hospital Sessional Suites calendar for visiting VMO's
- Complete weekly visits to the wards to ensure the ward clerks feel supported.
- Complete the Queensland Health Error validations.
- Assist with admissions when short staffed.
- Train and mentor new staff.
- Attend weekly departmental meetings within the administration department.
- Order stationery for the administration department & hospital.
- Train and assist staff with the introduction of new processes.
- Problem solving with system errors.
- Run daily reports.
- Assist other department managers to solve WebPas issues.
- Assist the Administration Manager in maintaining Dimensions.
- Persistently pursued opportunities for professional development, staying abreast of industry trends and best practices in administration management.
Administration Officer
Brisbane Private Hospital
08.2019 - 01.2021
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Ensure patients are admitted in order of the surgeons theatre lists.
- Receipt payments and consolidate daily banking at the end of each shift.
- Have a strong understanding of the hospital patient management system, WebPas.
- Train new staff.
- Run daily reports to ensure patient information is up to date.
- Carry out duties as directed by the Administration Manager.
- Complete health fund eligibility checks.
Hospital Administrator
North West Private Hospital
02.2012 - 08.2019
- Customer Service both internal & external
- Admit & discharge patients
- Receipt payments & consolidate banking at the end of each shift
- Have a strong understanding of the hospital patient data base, Meditech
- Prepare & pre-admit paperwork in readiness for new admissions
- Train new staff
- Print daily reports
- Order stationery
- Assist the Front Office Manager with daily tasks which include MyTime exceptions & rosters
Front Office Manager & Pre-Admission Team Leader
North West Private Hospital
02.2006 - 03.2012
Skills
- Customer service focus
- Office administration
- Staff development
- Organizational expertise
- Workload prioritization
- Deadline oriented
- Training and coaching
- Database administration
- Teamwork
- Problem-solving
Timeline
Administration Team Leader
Brisbane Private Hospital
01.2021 - Current
Administration Officer
Brisbane Private Hospital
08.2019 - 01.2021
Hospital Administrator
North West Private Hospital
02.2012 - 08.2019
Front Office Manager & Pre-Admission Team Leader
North West Private Hospital
02.2006 - 03.2012
Similar Profiles
Mark Rowsell-TurnerMark Rowsell-Turner
Manager of Facilities Services at Brisbane Private Hospital | Sunnybank Private HospitalManager of Facilities Services at Brisbane Private Hospital | Sunnybank Private Hospital
Brigid O'RielleyBrigid O'Rielley
Hospital Administration Manager at Brisbane Private HospitalHospital Administration Manager at Brisbane Private Hospital
Sophia RyanSophia Ryan
Ward Clerk at Brisbane Private HospitalWard Clerk at Brisbane Private Hospital
SHARON HINTONSHARON HINTON
LENDING SUPPORT - BUSINESS at Avanti Finance LimitedLENDING SUPPORT - BUSINESS at Avanti Finance Limited
JAELANIE TEAUKURAJAELANIE TEAUKURA
Food Handler at Takitumu CateringFood Handler at Takitumu Catering