Merilyn Varoy

• Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
• Menu planning, catering, food preperation.
• Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
• Analyzed customer feedback to refine menu offerings, increasing repeat business and improving overall dining experience, including a 4.9 star rating from UBER, Door Dash and Menulog for 5 years

I managed the business for 5 years before purchasing from my employer in 2017, the Cafe provided coffee, food, and catering for the clientelle, staff, and training/ management meetings held on a regular basis. Once a year we catered Finger Food for the V8 Holden Trade Night, usually between 200-300 guests.

• Supervised daily front-of-house operations, ensuring exceptional guest experiences and service quality.
• Trained and mentored new staff on service standards and restaurant protocols.
• Coordinated seating arrangements and managed waitlists to optimize table turnover rates.
• Handled guest inquiries and resolved complaints to maintain satisfaction levels.

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.