Summary
Overview
Work History
Education
Skills
Research Works
Timeline
Generic

MERIN MARY DANIEL

Rouse Hill,Australia

Summary

Dedicated Welfare and Case Management Professional with a Master’s degree in Psychology and extensive experience across the education and correctional sectors in Australia and New Zealand. Currently employed as a Placement Liaison Officer, specializing in the psychosocial support and case management of international students. Proven track record in conducting risk assessments, managing complex caseloads, and facilitating early intervention strategies for vulnerable individuals.

Overview

5
5
years of professional experience

Work History

PLACEMENT LIAISON OFFICER

Acknowledge Education
Sydney, Australia
01.2025 - Current
  • Caseload Management: Managing an allocated caseload of individual students, providing liaison and support services throughout the duration of fieldwork placements.
  • Psychosocial Support: Assisting students to manage personal or adjustment challenges impacting their placement participation and psychological wellbeing.
  • Risk Identification: Identifying student placement issues (such as stress, financial hardship, or workplace conflict) and reporting concerns for early intervention.
  • Needs Assessment: Providing guidance and support to students in relation to placement compliance and welfare milestones to ensure successful outcomes.
  • Stakeholder Liaison: Acting as the primary contact point between the college, students, and host agencies to ensure culturally safe and supportive placement environments.
  • Advocacy: Liaising with internal placement staff and external agencies to resolve placement-related issues and advocate for student needs.
  • Progress Monitoring: Monitoring student engagement, progress, and participation to ensure effective management and completion of placements.
  • Reporting: Providing regular feedback and reports to the Fieldwork Placement Team regarding student progress and welfare risks.
  • Documentation: Maintaining and updating confidential placement records, reports, and documentation in line with privacy standards.
  • Compliance: Complying with Acknowledge Education policies and relevant ACWA requirements.

YOUTH WORKER

Stepping Stone House
04.2024 - 11.2024

Provided residential care and case management support for homeless and at-risk youth.

  • Case Plan Execution: Actively supported and executed individual case plans to assist youth in achieving independence and stability.
  • Therapeutic Support: Built rapport and fostered trusting relationships with traumatized youth to create a nurturing and safe environment.
  • Behavioural Management: Managed group dynamics and utilized de-escalation techniques to handle challenging behaviors effectively.
  • Life Skills Development: Guided youth towards responsible independence through the planning and supervision of recreational and educational activities.

CASE MANAGER

Auckland South Correctional Facility, Serco
10.2021 - 11.2023
  • Caseload Management: Managed a dedicated caseload of high-needs clients, conducting regular welfare checks and monitoring progress against rehabilitation goals.
  • Reintegration Planning: Developed and executed comprehensive transition plans to address complex offending needs, housing barriers, and social isolation upon release.
  • Multi-Disciplinary Collaboration: Coordinated and led multi-disciplinary team meetings (MDTs) with psychologists, health staff, and corrections officers to align support services for high-risk clients.
  • Community Liaison: Cultivated trusting relationships with community providers, local government representatives, and housing agencies to secure essential resources for client reintegration.
  • Risk Assessment: Conducted regular risk assessments to evaluate client stability and safety, implementing risk management strategies to protect both the client and the community.

REINTEGRATION OFFICER

Auckland South Correctional Facility, Serco
05.2021 - 10.2021
  • Behavioural Management: Supervised prisoners in a high-pressure environment, utilizing pro-social modeling to encourage positive behavioral change.
  • Program Facilitation: Assisted in the facilitation of structured rehabilitation programs designed to reduce recidivism and improve prisoner social skills.
  • Crisis Intervention: Performed timely interventions in high-risk situations, utilizing appropriate de-escalation techniques to prevent harm and maintain facility safety.
  • Welfare Support: Provided daily support and supervision to prisoners, acting as a first point of contact for immediate welfare concerns.

SUPPORT WORKER

Navodaya Movement for Transgenders
  • Assessed the needs and provided supportive personal care to transgenders in more than 12 districts in India.
  • Efficient planning and organizing skills in hosting meetings for community outreach programs. Providing emotional support and assisting them in their positive development.
  • Overseas

SUPPORT WORKER

Center of care for the elderly
  • Voluntarily assist elderly members with basic support and aid those who struggle to cope with the loved one’s decline.
  • Compassionate and observant of the needs of others by establish lasting relations with them.

VOLUNTEER

Alpha Care Trust
  • Exceptional communication skills in building networks with other organizations, coordinate and manage conflicting situations.
  • Appropriate skill in MS Office: document and analyze data related to client ethically and efficiently.
  • Pain and Palliative Care

Education

Post Graduate Diploma - Mental Health and Addiction

Auckland University of Technology
Auckland
11.2020

Master’s - Psychology

Kristu Jayanti College
India
12.2019

Bachelor’s - Psychology

Union Christian College
India
12.2017

Skills

  • Case Management: Experienced in managing high-volume caseloads and developing individualized support plans
  • Psychosocial Assessment: Skilled in identifying barriers to wellbeing (mental health, financial, cultural) and implementing interventions
  • Crisis Intervention: Proficient in de-escalation techniques and providing immediate support during critical incidents
  • Stakeholder Liaison: Strong ability to advocate for clients with external agencies, government bodies, and community organizations
  • Compliance & Reporting: Expert in maintaining confidential case notes and adhering to privacy legislation (Privacy Act, ACWA standards)

Research Works

  • Masters Thesis, 05/31/19, PERMA profile of Transgenders: Aimed to assess the overall psychological well-being of transgenders and to find out the contributing factors that lead to their responses.
  • Bachelors Thesis, 05/31/17, Attitudes towards Homosexuals among youths: Aimed at exploring the attitudes towards homosexuality among youth.

Timeline

PLACEMENT LIAISON OFFICER

Acknowledge Education
01.2025 - Current

YOUTH WORKER

Stepping Stone House
04.2024 - 11.2024

CASE MANAGER

Auckland South Correctional Facility, Serco
10.2021 - 11.2023

REINTEGRATION OFFICER

Auckland South Correctional Facility, Serco
05.2021 - 10.2021

SUPPORT WORKER

Navodaya Movement for Transgenders

SUPPORT WORKER

Center of care for the elderly

VOLUNTEER

Alpha Care Trust

Post Graduate Diploma - Mental Health and Addiction

Auckland University of Technology

Master’s - Psychology

Kristu Jayanti College

Bachelor’s - Psychology

Union Christian College
MERIN MARY DANIEL