Merit Manniste
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Self-sufficient as well as ambitious and a highly motivated team player.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook/Waitress
Catfish Collections PTY LTD
Augathella, Queensland
04.2025 - 06.2025
- Prepared and cooked a variety of dishes for diverse menu offerings.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Monitored food quality and presentation before serving to customers.
- Followed safety and hygiene protocols to maintain a safe cooking environment.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills and fryers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Made a variety of drinks, such as milkshakes, thickshakes, smoothies and coffee.
Waitress
The Withers Eatery
North Kellyville, NSW
07.2024 - 12.2024
- Maintained a clean and welcoming dining environment. Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Used cash registers and credit card machines to cash out customers.
- Assisted in training new waitstaff on restaurant procedures.
- Provided excellent customer service in fast-paced dining environment.
- Developed positive relationships with regular customers through friendly conversation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Office Administrator
Maxima Estonia OÜ
Tallinn
09.2023 - 05.2024
- Interacted with customers by phone, email, or in-person.
- Tracked office supplies and restocked low items.
- Safeguarded company information by maintaining strict confidentiality protocols.
- Scheduled conference rooms and maintained calendars to prepare for meetings and events.
- Maintained electronic and paper filing systems.
- Coordinated travel arrangements and accommodations for staff members.
- Handled incoming inquiries and directed them to appropriate personnel.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Filtered emails based on importance and escalated issues to leadership.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Greeted visitors warmly upon arrival at the office premises.
Customer Service Representative
AS Terminal
Kaarma
04.2023 - 08.2023
- Tended to customers, maintaining professionalism under pressure while resolving disputes, conflict.
- Minded the cash register.
- Was responsible for cooking, receiving shipments, product placement and stacking shelves.
Warehouse Worker
Tradehouse OÜ
Tallinn
09.2021 - 03.2023
- Preparing orders for shipment by picking, packing, and labeling merchandise.
- Operated scanners, computers, and other equipment to track orders.
- Performing inventory control, such as counting, and stocking merchandise.
- Identified discrepancies between physical count and computer data.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Often assisting with inspecting incoming and outgoing shipments to verify accuracy and prevent errors.
- Collaborating with various departments to manage timely delivery of orders and avoid delays.
Sales Consultant
Põldma Kaubanduse AS
Tartu
09.2020 - 10.2021
- Greeting customers and offering assistance with selecting merchandise, finding accessories and completing purchases.
- Active participation in weekly meetings discussing account progress and forecasting future revenues effectively.
- Creating compelling sales pitches customized based on individual client requirements leading to successful closures.
- Increasing sales by building strong relationships with clients and providing tailored solutions to their needs.
- Enhancing customer satisfaction by promptly addressing inquiries, concerns, and providing exceptional after-sales support.
- Fielding customer complaints and facilitating negotiations, resolving issues and reaching mutual conclusions.
Waitress
Hotel London OÜ, Polpo Restaurant
Tartu
07.2020 - 10.2020
- Maintaining customer satisfaction with timely table check-ins to assess food and beverage needs.
- Sharing knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folding napkins and preparing silverware sets to provide adequate supply for host station.
- Collaborating with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
High School Diploma -
Miina Harm Gymnasium
Tartu, Estonia06-2020
Skills
- Administrative Support
- MS Office
- Effective communication
- Customer Service
- Physically fit and agile
- Adaptability
- Nutrition awareness
Certification
- TLILIC0003 - License to operate a forklift
- White Card
- RSA
- Food Safety Certificate
- Cambridge English Level 2 Certificate in ESOL International (Advanced), Certificate in Advanced English Council of Europe Level C1
References
Reference available upon request
Timeline
Cook/Waitress
Catfish Collections PTY LTD
04.2025 - 06.2025
Waitress
The Withers Eatery
07.2024 - 12.2024
Office Administrator
Maxima Estonia OÜ
09.2023 - 05.2024
Customer Service Representative
AS Terminal
04.2023 - 08.2023
Warehouse Worker
Tradehouse OÜ
09.2021 - 03.2023
Sales Consultant
Põldma Kaubanduse AS
09.2020 - 10.2021
Waitress
Hotel London OÜ, Polpo Restaurant
07.2020 - 10.2020
High School Diploma -
Miina Harm Gymnasium
Similar Profiles
Sinenhlanhla Lidinia SitholeSinenhlanhla Lidinia Sithole
Manual Validation Operator at Electronic Toll Collections (Pty)LtdManual Validation Operator at Electronic Toll Collections (Pty)Ltd
Vadra FrewVadra Frew
Compliance Coordinator at Tauranga Collections, Circular Services Tauranga, Whakatane CollectionsCompliance Coordinator at Tauranga Collections, Circular Services Tauranga, Whakatane Collections
MAYA RODRIGUEZMAYA RODRIGUEZ
Server at Catfish Jonnys/ Rusty AnchorServer at Catfish Jonnys/ Rusty Anchor
Parshant SharmaParshant Sharma
Customer Service Representative at Viva EnergyCustomer Service Representative at Viva Energy
Amy MalekAmy Malek
Volunteer - Art Assistant at Sydney FestivalVolunteer - Art Assistant at Sydney Festival