Reliable hospitality professional with a background in guest services, waitressing, and front-desk event support. Known for calm problem-solving, clear communication, and strong time management. Experienced in assisting VIPs, resolving concerns, and keeping service organized during busy shifts.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Event Hostess
Fair (Messe) Frankfurt Am Main
06.2023 - 06.2026
Managed badge issuance, registration checks, and visitor guidance using event entry procedures.
Coordinated attendee flow across exhibition halls, reducing congestion at busy reception points.
Greeted visitors and exhibitors, delivering professional front-desk support during trade fair operations.
Assisted international guests with directions, schedule details, and on-site service requests.
Assisted VIP Guests
Resolved attendee questions promptly, escalating complex concerns to supervisory staff when needed.
Maintained accurate information desk communication, updating guests on booth locations and program changes.
Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
Waitress
Restaurant Industry
01.2022 - 03.2026
Coordinated smooth table service across busy dining periods, maintaining accurate order flow and guest satisfaction.
Trained new servers on menu knowledge, POS procedures, and service standards.