Merly Daroy
BOX HILL,Victoria
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations in assigns rooms.
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
17
17
years of professional experience
Work History
Teaching
Department Of Education Philippines
06.2008 - 07.2021
- Developed and implemented innovative teaching strategies, enhancing student engagement and comprehension.
- Boosted student participation by implementing interactive teaching methods and technologies.
- Led professional development workshops on best teaching practices, contributing to the overall improvement of teaching quality within the school.
- Led adoption of collaborative teaching model, fostering more supportive and effective teaching community.
- Collaborated with colleagues to address teaching and research issues.
- Facilitated conflict resolution among students, teaching them valuable interpersonal skills.
- Enhanced student retention by implementing engaging activities and diverse teaching techniques.
- Enhanced student comprehension by employing diverse teaching strategies and methods.
- Collaborated with other educators to develop cohesive and effective teaching strategies.
- Implemented evidence-based teaching strategies to effectively convey complex nursing concepts.
Sales Representative
Vintage Vision International
08.2004 - 04.2006
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Advanced Diploma - Advanced Diploma of Community Sector Management
KAL TRAINING
Network Drive, Truganina 302912.2024
Bachelor of Science - Elementary School Teaching
Bukidnon State Universities
Philippines04.2004
Skills
- Fundamental teaching
- Cleaning and sanitizing
- Guest Relations
- Housekeeping
- Reliability and punctuality
- Initiative and Self-Motivation
- Customer service focus
- Hospitality services
- Time Management
- Customer Service
Reference Person
Micah Espa Villaver
+61410230633
villavermicah@gmail.com
Timeline
Teaching
Department Of Education Philippines
06.2008 - 07.2021
Sales Representative
Vintage Vision International
08.2004 - 04.2006
Advanced Diploma - Advanced Diploma of Community Sector Management
KAL TRAINING
Bachelor of Science - Elementary School Teaching
Bukidnon State Universities
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