Merna Hirmiz
Sydney,NSW
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Macquarie University Buddy Program
01.2024
- Supported fellow students, enhancing campus social life through organized events and activities
- Delivered social support, fostering a welcoming environment for new students
- Assisted in planning on-campus and off-campus social events, boosting student engagement.
Tutoring Support
Bonnyrigg High School
01.2023
- Tutored 20+ junior students in English and Maths, enhancing their academic performance
- Provided personalized support to improve students' understanding of core subjects
- Developed lesson plans, resulting in improvements in student grades
- Ensured collaborative learning environments that would boost student engagement and confidence.
Customer Service
Mcdonalds
01.2019
- Fast-paced customer service and multitasking
- Paid attention to any details and accuracy
- Ensured that any mistakes were fixed.
Volunteer
Bonnyrigg High School
- 01.2023
- Led fundraising initiative, organising sausage sizzle event that raised $1,000 for the Children's Ward at Liverpool Hospital
- Managed logistics and team coordination
- Coordinated setup, food management, and sales, ensuring smooth operations and high participation
- Enhanced teamwork and communication skills, contributing to a community-focused fundraising effort.
Customer Service
Kmart
01.2020 - 01.2021
- Assisted customers with support, resolving issues efficiently and enhancing overall satisfaction
- Adapted to multitasking in a fast-paced environment, ensuring seamless customer service operations
- Solved customer problems effectively, leading to improvements in my service quality.
Education
Bachelor of Social Science -
Macquarie University
Bonnyrigg High School
01.2023
Skills
- Completed First Aid and CPR certification
- Completed Microsoft Office training
- Adobe - Photoshop & design
- Coding - HTML and Java
- Arabic
- Assyrian
- Customer service
- Team building
- Problem-Solving
- Communication Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Organization and Time Management
Awards
Academic Achievement Award for Technology
References
- Mr John Peng, Year adviser, Bonnyrigg High School Creating and Performing Arts Faculty, John.peng5@det.nsw.edu.au
- Misa Susanna Tieu, Career Advisor, Bonnyrigg High School, (02) 9607 4222
Extracurricular Activities
Peer Support Debating Team
Timeline
Macquarie University Buddy Program
01.2024
Tutoring Support
Bonnyrigg High School
01.2023
Customer Service
Kmart
01.2020 - 01.2021
Customer Service
Mcdonalds
01.2019
Volunteer
Bonnyrigg High School
- 01.2023
Bachelor of Social Science -
Macquarie University
Bonnyrigg High School
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