MERON UMER ASABA
Melbourne,VIC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Secretary
Hire Metal Roofer
07.2023 - Current
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Cleaner
Cabin Service Australia
04.2023 - Current
- Clean the aircrafts inside according to established protocol.
- Cleaned glass mirrors and tables inside the aircraft.
- Used vacuum to clean carpeted areas in the aircraft.
Station Traffic Officer
Egyptair
06.2019 - 12.2021
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Customer service, check-in passengers travel document, Handling the airport service including Ramp Duties.
- Upload post flight documents in the system.
Flight Support Officer
Krimson Aviation Consulting Media & Communication
05.2021 - 10.2021
- Handling a private flights
- Request overflight, block overflight and landing permits from the civil aviation authorities in Africa.
Education
No Degree - Re Current Training For Station Traffic Officer
Egyptair Aviation Academy
Cairo Egypt03.2019
Diploma - Airport Operation And Ticketing
Ethiopian Airlines Aviation Academy
Addis Ababa, Ethiopia10.2018
Graduate Diploma - Insurance
Nefas Silk TVET College
Ethiopia11.2011
Skills
- Microsoft office
- Sabre system
- Amadeus system
- Computer skills and competences
- Customer Service
- Teamwork and collaboration
- Adaptability
- Communication
- Patience
- Active in Listening
- Trustworthy
- Good manners
Languages
Amharic
Native or Bilingual
English
Full Professional
References
1. Nebiyu Admassu(Chief Instructor of Ethiopian Airlines Academy)
Email: NebiyuAethiopianairlines.com
2. Merwa Elfaknhary (Egyptair district manager Addis Ababa)
Mobile +251911212388
Email:Addisababa_gm@egyptair.com
3. Fady Elsaid (Egyptair Station manager Addis Ababa)
Mobile +251930098584
Email:Addisababa_kk@egyptair.com
4. Helina Teshome (Krimson Aviation managing director)
Mobile +251911882207
Email: helina@krimson.aero
5. Ashray Motukuru ( Assistance station manager of Cabin services Australia)
Email: Ramashraya.Motukuru@cabinservices.com
6. Mehari Atsabaha ( CO of Hire metal roofer pty.ltd)
Email: Hiremetalroofer@gmail.com
Timeline
Secretary
Hire Metal Roofer
07.2023 - Current
Cleaner
Cabin Service Australia
04.2023 - Current
Flight Support Officer
Krimson Aviation Consulting Media & Communication
05.2021 - 10.2021
Station Traffic Officer
Egyptair
06.2019 - 12.2021
No Degree - Re Current Training For Station Traffic Officer
Egyptair Aviation Academy
Diploma - Airport Operation And Ticketing
Ethiopian Airlines Aviation Academy
Graduate Diploma - Insurance
Nefas Silk TVET College
Similar Profiles
Logan WebbLogan Webb
Contract Roofing at Roofer RoofingContract Roofing at Roofer Roofing
Daryle RhodenDaryle Rhoden
Owner/Managing Partner, Chief Operating Officer at Roofer Near MeOwner/Managing Partner, Chief Operating Officer at Roofer Near Me
Eddie Hurst, MBAEddie Hurst, MBA
Consultant at Roofer NextDoorConsultant at Roofer NextDoor