Merrick Fraser
Perth,Western Australia
Summary
Dynamic and results-driven professional, who is in final few months in a bachelor’s degree in psychology, Criminology, and Marketing at Edith Cowan University. Possesses a solid understanding of human behaviour, organizational dynamics, and strategic marketing principles. Proven ability to leverage interdisciplinary knowledge to drive innovative solutions and achieve organizational objectives. Adept at fostering positive relationships, resolving conflicts, and implementing effective communication strategies. Skilled in recruitment, employee engagement, and talent development. Committed to continuous learning and professional growth. Seeking to leverage expertise in a challenging Human Resources role to contribute to organizational success and drive positive change. Hardworking Senior Human Resources Specialist with 2 years of experience in human resources. Skilled at monitoring employee progress and rectifying both customer and employee issues. Committed to cultivating a respectful and productive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES COORDINATOR
Response Hire
Wangara, Western Australia
01.2021 - 01.2023
- Managed full-cycle recruitment process, including job postings, candidate screening, interviewing, and onboarding for various positions
- Developed and implemented HR policies and procedures to ensure compliance with employment laws and company regulations
- Conducted employee training sessions on topics such as diversity awareness, conflict resolution, and performance management
- Collaborated with management to address employee relations issues and resolve conflicts in a timely and effective manner
- Maintained employee files in compliance with applicable legal requirements.
- Handled confidential information with discretion and sensitivity.
- Organized employee recognition programs to boost morale among staff members.
- Implemented performance management systems to track progress towards objectives.
- Advised managers on disciplinary actions when needed.
CATERING ASSISTANT
The Crown Perth (formerly Burswood)
Perth
01.2019 - 01.2021
- Prepared and served food and beverages for events ranging from intimate gatherings to large-scale functions, ensuring high-quality service and customer satisfaction
- Assisted chefs with meal preparation, cooking, and presentation, adhering to food safety and sanitation standards
- Managed inventory, ordering, and stocking of supplies to maintain efficient operations and minimize waste
- Provided exceptional customer service by addressing inquiries, handling special requests, and resolving issues promptly and courteously.
FINISHING FORMAN
Hanssen Construction
Perth, W.A
06.2023
- Supervised construction projects from completion of structural work to final finishing stages, ensuring quality craftsmanship and adherence to project specifications
- Coordinated subcontractors, suppliers, and internal teams to optimize workflow and meet project deadlines
- Conducted regular site inspections to identify and address issues related to safety, quality, and compliance with building codes and regulations
- Managed and motivated construction crews, providing guidance, training, and support to ensure project success and team cohesion.
Education
Bachelor of Science - Applied Psychology
07-2024
- Certificate iii in Community Services
Skills
- Employee Relations
- Training development
- Performance Evaluation
- Personnel records maintenance
- Motivational Interviewing
- Needs Assessment
- Client interaction
- Client Advocacy
- Conflict Mediation
- Assessment skills
- Issue identification and resolution
- Records Management
- Client Engagement
- Interpersonal and written communication
- Service planning
- Family Support
- Case Management
- Team building
- Time management abilities
- Effective Communication
Certification
- White Card (C-Class Western Australia)
- Working at Heights Certification
- Responsible Service of Alcohol (RSA) Certification
- Cert II in retail operations
- Cert V in sports and recreation
Languages
English
Full Professional
PROFILE
I'm 39 years of age and have one son who is 19 years old. Im currently coming to the end of a bachelor of Science majoring in Psychology and Minors in Marketing and Criminology. Further in June 2024 I will also have Cert III in Community Services. I am great at communication and naturally empathetic, with a passion to help people. I am very creative and enjoy thinking out of the box to solve problems and reach goals. I am a keen learner and interested in human behaviour, the world and how things tick. I am eager to start a career in community services and would appreciate the opportunity to learn
References
References available upon request.
Timeline
FINISHING FORMAN - Hanssen Construction
06.2023
HUMAN RESOURCES COORDINATOR - Response Hire
01.2021 - 01.2023
CATERING ASSISTANT - The Crown Perth (formerly Burswood)
01.2019 - 01.2021
Edith Cowan University - Bachelor of Science, Applied Psychology
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