Meryem Altinsoy
Bentleigh,VIC
Summary
Adept at relationship building and equipped with strong computer skills, I significantly enhanced customer satisfaction at Yo My Goodness. My background as a Waitress Trainer and Sales Assistant showcases my ability to thrive in dynamic environments, improve service quality, and drive sales through effective communication and creative thinking. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Yo My Goodness
07.2023 - 05.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Sales Assistant
Priceline Pharmacy
01.2021 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Certificate IV - Disability Studies
Einstein College of Australia
Melbourne, VIC04.2024
Skills
- Relationship Building
- Computer Skills
- Creative Thinking
- Social Skills Development
- Flexible Schedule
- Elderly Care
- Friendly and Helpful
- Team Cooperation
- Independent Living Support
Languages
Turkish
Native or Bilingual
Timeline
Waitress Trainer
Yo My Goodness
07.2023 - 05.2024
Sales Assistant
Priceline Pharmacy
01.2021 - 08.2023
Certificate IV - Disability Studies
Einstein College of Australia
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