Meryem Benblal

Empower the care team to embody St. Basil’s consumer service spirit

• Deliver engaging, interactive and evidence-based education at a group and one on one level

• Take initiative to develop individual care staff skills with one on one training and coaching

• Observe care staff's abilities and provide education

• Contribute to the development of a culture that embraces consumer service, innovative thinking and continually strives for better practice

• Conduct competency assessments of care staff

• Coach and mentor care staff to ensure they effectively manage the resources for which they are responsible

• Apply critical thinking in decision making to solve urgent problems when there is a conflict between consumer choice and care within the scope of work.

mpower the care team to embody St. Basil’s consumer service spirit • Deliver engaging, interactive and evidence-based education at a group and one on one level • Take initiative to develop individual care staff skills with one on one training and coaching • Observe care staff's abilities and provide education • Contribute to the development of a culture that embraces consumer service, innovative thinking and continually strives for better practice • Conduct competency assessments of care staff • Coach and mentor care staff to ensure they effectively manage the resources for which they are responsible • Apply critical thinking in decision making to solve urgent problems when there is a conflict between consumer choice and care within the scope of work.

Conduct accurate and comprehensive assessment, planning, implementation and evaluation of education requirements • Provide accurate and detailed reporting on education delivery, compliance and evaluation results • Conduct audits of care practices to identify areas of concern and ensure that measures are taken to address any gaps • Report to the Clinical Nurse Educator in relation to clinical care gaps and quality improvement outcomes

• Ensure documentation is maintained in accordance with quality assurance requirements and assist in the preparation of quality audits where required

• Proactively consult with aged care staff and clinical leaders to maintain a holistic understanding of skill needs Conduct accurate and comprehensive assessment, planning, implementation and evaluation of education requirements

• Provide accurate and detailed reporting on education delivery, compliance and evaluation results

• Conduct audits of care practices to identify areas of concern and ensure that measures are taken to address any gaps

• Report to the Clinical Nurse Educator in relation to clinical care gaps and quality improvement outcomes

• Ensure documentation is maintained in accordance with quality assurance requirements and assist in the preparation of quality audits where required

• Proactively consult with aged care staff and clinical leaders to maintain a holistic understanding of skill needs

• Adult education & training delivery in aged care settings
• Competency assessment & performance evaluation
• Coaching, mentoring & staff skill development
• Medication administration & safe clinical care
• Leading care teams & shift coordination
• Session & lesson planning for diverse learners
• Bilingual communication: French & Arabic
• Documentation, auditing & compliance reporting
• Critical thinking & problem-solving under pressure
• Promoting positive culture & continuous improvement

• Led and supervised care staff, ensuring smooth daily operations and high-quality care delivery
• Administered medications safely to residents in line with policy
• Write required reports and records in the required format in a timely manner and promptly raise any concerns with the Registered Nurse.

• - Planned and delivered lessons for primary school students, fostering a supportive and engaging learning environment.
• - Assessed student performance and adapted teaching strategies to individual learning needs.