Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meryem Sahin

Work and Holiday Visa (417)

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Overview

9
9
years of professional experience

Work History

Travel Agent

TUI
07.2019 - 09.2022
  • Continuation of my previous Job in the Hapag-Lloyd Travel agency
  • Additionally supporting the online customers on TUI.com

Travel Agent

Hapag-Lloyd Travel Agency (TUI Company)
02.2016 - 09.2018
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Collaborated with colleagues to implement best practices across department and exceed team goals.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Developing and integrating Marketing concepts
  • Creating and publishing Social Media Posts for the official online channels of TUI.com

Education

Bachelor of Arts - Tourism And Travel Management

Didact
Munich, Germany
10.2017

Skills

  • Credit Card Payments
  • Retail Sales
  • High-Volume Environments
  • Team Oversight
  • Client Networking
  • Travel Insurance Sales
  • Reservation Management

Languages

English
Full Professional
German
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Travel Agent

TUI
07.2019 - 09.2022

Travel Agent

Hapag-Lloyd Travel Agency (TUI Company)
02.2016 - 09.2018

Bachelor of Arts - Tourism And Travel Management

Didact

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Meryem SahinWork and Holiday Visa (417)