Mesah Wuo
Marsden Park,Australia
Summary
Dedicated and passionate, I leveraged client support and teamwork skills at NSW Health to enhance patient well-being and safety. Excelling in fast-paced environments, I demonstrated a strong commitment to duty of care and safety awareness, significantly improving client satisfaction and operational efficiency without compromising on service quality.
Overview
22
22
years of professional experience
Work History
Support Worker
Peckys Disability
Prospect
02.2023 - Current
- Supported individuals in managing daily hygiene tasks.
- Taking clients for community outing
- Transported clients safely to scheduled appointments.
- Delivered social support services to clients.
- Facilitated participation in community outreach programs.
- Supported clients with their needs.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Support Worker
Cerebral Palsy Alliance
Hornsby
01.2019 - Current
- Provide tailored support to clients in both group and individual settings.
- Assisted clients during meals, personal care and medication administration.
- Supported household tasks such as meal preparation, cleaning, and laundry.
- Facilitated client engagement with community activities.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Support Worker
Global Disability and Services
Llandalo
01.2016 - 01.2019
- Developed and executed tailored behavioral plans.
- Provided support to individuals with daily living activities.
- Administered medications in compliance with healthcare guidelines.
- Manual handling
- Prepared a variety of meals ensuring dietary requirements were met.
- Executed household responsibilities efficiently.
- Managed daily operational tasks efficiently.
- Spearheaded behavior management strategies in challenging environments.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Assisted in the development of social skills through group activities and one-on-one interactions.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Organised leisure activities for clients in the community.
Assistant in Nursing
NSW Health
Liverpool
01.2015 - 01.2019
- Executed additional tasks as requested by medical personnel, staff members, and residents/visitors.
- Keep track of patient’s medication and discharge documents
- Assists patients’/ residents with their personal care needs such as showering, toileting, dressing and eating
- Assists with lifting, moving, and positioning of patients’ / residents into wheelchairs, trolleys, chairs, commodes and beds
- Documented activities and recorded information in EMR system.
- Turned and repositioned bedridden patients to prevent bedsores.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Transported patients to treatment units, using wheelchair or stretcher.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collected specimens from patients for laboratory testing purposes.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Kitchen Hand
McDonald's
Auburn
01.2004 - 01.2007
- Prepared a variety of food products including burgers and beverages.
- Provided exceptional service to customers.
- Ensured cleanliness of work area.
- Incorporated a wide range of work-related tasks as needed.
- Enhanced satisfaction levels through effective service strategies.
- Prepared products while adhering to strict food safety protocols.
- Ensured compliance with OH&S regulations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Prepared workstations with ingredients and tools to increase efficiency.
- Received deliveries of food items and stored them properly.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
Office All-rounder (Work Placement)
Sheriff’s Office
Parramatta
09.2006 - 10.2006
- Managed inbound calls with professionalism and efficiency.
- Organized and categorized documents for efficient retrieval.
- Handled mail sorting efficiently.
- Provided exceptional support to customers and clients.
- Handled diverse tasks assigned in a professional setting.
- Maintained positive working relationship with fellow staff and management.
- Determined consumer needs to provide products and services appealing to larger market.
Office All-rounder
Bridging the Gap-Youth Development Workshop
06.2003 - 11.2003
- Organized and archived documents effectively.
- Coordinated and managed sorting of mail efficiently.
- Assisted clients and customers to address inquiries effectively.
- Executed diverse work-related tasks upon request.
- Faxing
- Handled phone inquiries efficiently.
- Performed accurate and efficient data entry tasks.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
first aid cert -
cbd college
01.2024
BARCHELOR OF NURSING -
western sydney university
01.2018
foundation studies -
western sydney university
01.2017
CERTIFICATE III HEALTH SERVICES ASSISTANT (ACUTE CARE) -
NEPEAN COLLEGE
01.2014
cert III in asset maintanance -
commissoner for vocationa training
01.2013
cert iii in aged care work -
h&h accredited training college
01.2008
STATEMENT OF ATTAINMENT – LITERACY AND NUMERACY TEST -
THE COLLEGE OF NURSING
01.2007
INTRODUTORY COURSE FOR REFEREES -
FOOTBAL FEDERATION AUSTRALIA
01.2006
JUNIOR COACH ACCREDITATION LICENCE -
FOOTBAL FEDERATION AUSTRALIA
01.2006
YEAR 12 HSC CERTIFICATE -
Arthur Philip High SCHOOL
01.2006
STATEMENT OF ATTAINMENT English Language Course -
Holroyd Intensive English Centre
Skills
- Client Support
- Sales
- Following Instructions
- Independent Work
- Hardworking
- Commitment
- Honesty
- Punctuality
- Motivation
- Physical Fitness
- Reliability
- Willingness to Learn
- Teamwork
- Adhering to OH & S Rules and Regulations
- Willingness to Train
- Enthusiasm
- Duty of Care
- Safety Awareness
- Dedication
- Passion
References
- Winnifred Kotee, Team Leader, Global Disability and Services, 0413159153
- Kadiatou Mansary, Registered Nurse, NSW Health Liverpool, 0401956015
Personal Information
Date of Birth: 08/04/88
Timeline
Support Worker
Peckys Disability
02.2023 - Current
Support Worker
Cerebral Palsy Alliance
01.2019 - Current
Support Worker
Global Disability and Services
01.2016 - 01.2019
Assistant in Nursing
NSW Health
01.2015 - 01.2019
Office All-rounder (Work Placement)
Sheriff’s Office
09.2006 - 10.2006
Kitchen Hand
McDonald's
01.2004 - 01.2007
Office All-rounder
Bridging the Gap-Youth Development Workshop
06.2003 - 11.2003
first aid cert -
cbd college
BARCHELOR OF NURSING -
western sydney university
foundation studies -
western sydney university
CERTIFICATE III HEALTH SERVICES ASSISTANT (ACUTE CARE) -
NEPEAN COLLEGE
cert III in asset maintanance -
commissoner for vocationa training
cert iii in aged care work -
h&h accredited training college
STATEMENT OF ATTAINMENT – LITERACY AND NUMERACY TEST -
THE COLLEGE OF NURSING
INTRODUTORY COURSE FOR REFEREES -
FOOTBAL FEDERATION AUSTRALIA
JUNIOR COACH ACCREDITATION LICENCE -
FOOTBAL FEDERATION AUSTRALIA
YEAR 12 HSC CERTIFICATE -
Arthur Philip High SCHOOL
STATEMENT OF ATTAINMENT English Language Course -
Holroyd Intensive English Centre
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