With over two decades of immersive involvement in the dynamic realms of Hospitality and Tourism on the beautiful Gold Coast,
My professional focus has honed in on Accommodation Group Reservations and Reception.
Fueled by an unwavering enthusiasm, I consistently deliver optimal results in challenging environments.
My commitment extends to upholding the brand and integrity of the company, coupled with a proven track record of successfully driving revenue for both the company and its owners.
Drawing from my extensive experience with distinguished establishments such as the iconic Palazzo Versace, The Langham Gold Coast, and the enchanting JW Marriott Surfers Paradise, I have cultivated a remarkable ability to adapt swiftly, demonstrating a high degree of versatility and organizational prowess.
As a seasoned expert in guest relations, I am dedicated to the art of delivering warm and intentional service.
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 25 years of experience in the Hospitality Industry.
Manage all aspects of group reservations with a primary focus on Conference and Events accommodation blocks.
Successfully achieved business profit goals by working closely with the Sales Department, C&E Coordinators and Conference PCO’s.
Manage all aspects of group reservations with a primary focus on Conference and Events accommodation blocks.
Successfully achieved business profit goals by working closely with the Sales Department, C&E Coordinators and Conference PCO’s.
JW MARRIOTT Surfers Paradise
Reception / Group Reservations
PALAZZO VERSACE Main Beach
Group Reservations
SHERATON GRAND MIRAGE Main Beach
Group Reservations
Christian Espino
Chief Concierge
The Langham Gold Coast
0455 126 819
Penny Tovey
Executive Manager – People & Culture
Southport Sharks
07 5532 1155
Natasha White
Executive Assistant/ People & Culture
Coordinator
Topgolf Gold Coast
07 5668 4304/ 0414 401 552