I'm a highly-motivated employee with desire to expand my knowledge and take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skill . Very passionate to contribute to the constantly evolving research industry and assist in creating a change through my strong qualitative/quantitative research skills. My eagerness to learn will allow me to refine my existing skills and develop various new ones.
Overview
5
5
years of professional experience
Work History
Clinical Trials Assistant
iNGENu CRO
Melbourne, VIC
07.2023 - Current
Assist in the preparation and review of essential trial documentation, including study
protocols, informed consent forms, case report forms, and study manuals.
Maintained communication with sponsors and site staff regarding all aspects of studies including budgeting, scheduling, timelines.
Collaborated with internal departments such as Medical Writing, Data Management/Biostatistics and Business Development.
Lead the implementation of Veeva Systems as superuser - trained the wider and internal team
Collaborate with Clinical Research Associates (CRAs) to ensure that study sites are
adequately trained, have the necessary supplies, and are compliant with the study protocol.
Support CRAs in the collection, review, and resolution of data queries and discrepancies.
Track and maintain trial-related information in study databases and systems
Assist in the maintenance of Trial Master Files, ensuring completeness and accuracy of
documentation
Assist with the compilation and distribution of study-related documentation, including
meeting minutes, progress reports, and final study reports.
Maintain accurate and up-to-date trial documentation, ensuring compliance with applicable
regulations and guidelines.
Provide administrative support to the Clinical Operations team, including scheduling
meetings, preparing agendas
Analyzed data from clinical trials for discrepancies or errors in order to ensure quality control.
Conducted literature searches using online databases such as PubMed or MEDLINE.
Medical Receptionist
Juniper Avenue Medical Centre
Melbourne, VIC
04.2023 - 07.2023
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Called patients to confirm scheduled appointments and obtain additional details.
Entered insurance, demographics and health history into patient database.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Protected patients by observing strict HIPAA guidelines.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Processed patient payments and scanned identification and insurance cards.
Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Straightened up waiting room to maintain neat and organized space.
Informed patients of financial responsibilities prior to rendering services.
Clinical Trials Assistant - Intern
StarPharma
Melbourne, VIC
08.2022 - 11.2022
Regular updating of project tracking tools and identification of potential improvements in these tools
Review of clinical trial databases, including reconciliation of data with safety listings from pharmacovigilance database
Management of study materials and supplies including distribution, ordering, tracking, receipt (applicable to trial drug supplies and biological sample management)
Review, management and filing of clinical trial documentation (such as safety reports)
Review and updating of patient visit and procedures trackers to facilitate accurate financial accruals and providing updates to the finance team
Coordination of internal meetings with relevant members of the study team and preparing meeting minutes as required
Literature reviews to support clinical research strategy and business development activities
Clinical trial site and Clinical Research Organization (CRO) oversight by critically reviewing, tracking and filing of clinical trial monitoring visit reports and associated visit documentation
Providing feedback to the Clinical Development Team regarding identification of any issues noted within or regarding these reports.
Gained thorough knowledge of the GCP and HREC guidelines
Student Researcher
Alfred Research Centre
Melbourne, VIC
01.2022 - 08.2022
Investigated the physical and biological attributes of epilepsy in animal models of genetic and acquired epilepsy
Focused on the behavioural aspects of epilepsy in rodents
Successfully collected tissue samples from animals
Conducted a series of molecular experiments including but not limited to PCR, RNA extraction and cDNA synthesis
Stocked and managed inventory of laboratory supplies.
Entered data and managed research databases.
Researched existing literature and summarized key findings, performing searches to resolve specific questions.
Prepared special instruments and monitoring devices used to record test results.
Gained thorough knowledge of surgical procedures and installing a head cap
Maintained good laboratory practice as well as good manufacturing practice
Prepared and presented academic papers and abstracts.
Managed project timelines and coordinated research tasks.
Gained thorough knowledge of ICH CGP guidelines as well as Animal Ethics Committee guidelines
Phlebotomist
Monash Medical Centre
Melbourne, VIC
08.2019 - 12.2019
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Identified patients using proper procedures prior to specimen collection.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Transported specimens following established protocol for temperature and light.
Labeled blood vials with critical information like time of collection, date and patient name.
Education
ICH GCP Training
NIDA Clinical Trials Network
07-2023
Master of Biomedical and Health Science -
Monash University
11.2022
Bachelor of Biomedicine -
Latrobe University
11.2020
Skills
Certified Phlebotomy/Venipuncture Expertise
Multitasking and Prioritization
Team Player
Excellent Communication
Conflict Resolution
Time Management
Willingness to Learn
Data Analysis and Data Entry
Microsoft Office (Word, PowerPoint, Excel, OneNote)