Metali Singla
Epping
Summary
A dedicated disability support worker with an experience of 1.5 years. Personable and compassionate individual strong commitment to providing high-quality care and support. Knowledge of best practices in disability support and proficient in assisting with daily living activities and maintaining safe environment. Dedicated to enhancing well-being and independence of those in need through supportive and empathetic care.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Home Caring
10.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Customer Service Cashier
Bigfields Fresh Fruit Market
01.2023 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Chef and Customer Service
Burger Road
03.2022 - 10.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Education
Diploma - Diploma in Hospitality Management
Institute of Business And Management
Broadmeadows, VICSkills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Disability services
- Emotional support
- Safety management
- Medication organization
- Active listening
- Adaptability and flexibility
- First aid and CPR
- Decision-making
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Disability Support Worker
Home Caring
10.2023 - Current
Customer Service Cashier
Bigfields Fresh Fruit Market
01.2023 - 12.2023
Chef and Customer Service
Burger Road
03.2022 - 10.2023
Diploma - Diploma in Hospitality Management
Institute of Business And Management
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