Highly customer-focused professional. Self-motivated to succeed, with confidence working independently or as a valued team member. Punctual with strong technical background in computer knowledge. Reliable in seeing each task from conception through to successful completion, providing timely responses to general feedback and ensuring all queries and issues are satisfactorily resolved. Particularly recognized for expertise in:
Machine Operations
Forklift Operation
Stock Management
Time Management
Troubleshooting
Customer Service
Process Driven
Information Accuracy
Team Collaboration
Overview
15
15
years of professional experience
1
1
Certification
Work History
Machine/Warehouse Operator
Martogg Plastics
07.2023 - Current
Forklift Operations transporting/unloading stock/warehousing lead hand
Machine operating manufacturing/extruding and processing recycle plastics
Stock take and replenishment, repetitive 25kg manual handling and running production reports
Strict adherence to manufacturing safety standards.
Machine Operator
TOLL People - Strammit
04.2023 - 07.2023
Loading customer orders into courier trucks using gantry crane
Corregated roofing production
Operate machine extruding corrugated roofing
Forklift Operation (Counter Balance).
Warehouse Forklift Operator
Staff Australia - Chobani
01.2023 - 04.2023
Forklift Operation (Counter Balance)
Scan stock into the system and deliver materials / stock to production teams on time
Organise stores product
Paletise produced dairy goods (with batched numbers) ready for customers.
Machine operation creating long last bags for food and other raw powder materials
Operating Forklift safely
Consistent work ethic
Palletizing and prepping product ready for transport (truck and shipping container)
Follow standard operating procedures to ensure work is completed from start to finish
Adhering to all Health and Safety Standards and identifying improvements
Determination to learn multiple positions/skill/tickets allowing crossover of team support.
Setup Technician
Visy NZ
01.2019 - 12.2019
A proud and strong work ethic
Manufacturer Branded cardboard for major companies (Hells Pizza. Dominoes, Fonterra, Coca Cola, etc)
Follow standard operating procedures to ensure work is completed from start to finish
Physically setup jobs and consistently meeting timing KPI's so that the job process is accurately completed
Adhering to all Health and Safety Standards and identifying improvements
A constant willingness to support all as a team player.
Machine Operator
MilkTest NZ
03.2017 - 12.2018
A company that tests 97% of all Dairy Farms in NZ.
Operator for lab site machine to process dairy samples after testing
Troubleshoot lab site machine for any errors or faults then resolve as per process so that work resumes promptly
Process all incoming stock into storage / forward any other items onto necessary staff
Process all incoming milk samples ready for lab staff for testing
Provide ongoing support for all site staff (advisement/analyses/physical labour)
Approve and sort all stock coming into site.
Temp Casual
Asset Recruitment / Agoge
09.2016 - 03.2017
Process Worker (Gallagher - Electronics)
Heavy Lifting (Mystery Creek)
Surveying (Waikato University)
Painting (Bee Keeping).
Contact Centre Operator
Telecom/Spark NZ
07.2014 - 09.2016
Front Line Contact Centre Operator Within the Communications Industry.
First point of contact for Mobile / Broadband needs / retain existing customers
Upgrade existing Broadband / Mobile plans and clearly explain benefits of products
Market telecommunications products to existing and non-existing customers
Maintain and update records while respecting privacy of customers.
Contact Centre Operator
DTS (Dairy Tech Services)
01.2014 - 06.2014
Provide call centre service for farmers who experience fault issues with refrigeration systems.
Contact Center Operator
First Security / Chorus
02.2013 - 12.2013
Maintain building security (both general and sensitive sites) for clients within contact centre environment.
Contact Centre Operator
Livestock Improvement Corp (L.I.C)
01.2010 - 01.2013
Provided Professional Telephone Service to the Farming Community, Maintaining Their Herd Records and Providing Software Technical Support.
Skills
Packaging and Labeling
Forklift Operation
Warehouse Safety
Order Picking
Safety Compliance
Data Entry
Physical Strength and Stamina
Stacking and Staging
Health and safety compliance
Team Collaboration
Equipment Operation
Materials Handling Safety Training
Warehouse Operations
First Aid Certification
Strong Work Ethic
Machinery Operation
Qualificationstraining
Traffic Control
Traffic Management
Confined Spaces
Fire Warden / Chief Warden and Extinguisher
EWP (under 11 meters)
White Card Ticket
First Aid
Forklift License (LF)
Customer Services Programme - Straight to Work Qualification
Certificate in Emergency Management (Level 4)
Computer Units
Advanced Customer Services
Te Ara Reo Māori (Level 3)
Certificate in Multimedia and Television
National Certificate in Computing (Level 4)
National Certificate in Computing (Levels 2-3)
Most Efficient Graphics Designer - The Church College of New Zealand
Professionalemployment
Martogg Plastics, Full Time, 07/01/23, Present, Plastics Manufacture, Forklift Operations transporting/unloading stock/warehousing lead hand., Machine operating manufacturing/extruding and processing recycle plastics., Stock take and replenishment, repetitive 25kg manual handling and running production reports., Strict adherence to manufacturing safety standards.
TOLL People, Casual for Stramit, 04/01/23, 07/01/23, Corrugated Roofing production, Loading customer orders into courier trucks using gantry crane., Operate machine extruding corrugated roofing., Forklift Operation (Counter Balance).
Staff Australia, Casual for Chobani, 01/01/23, 04/01/23, Yoghurt Dairy Foods producer, Forklift Operation (Counter Balance)., Scan stock into the system and deliver materials / stock to production teams on time., Paletise produced dairy goods (with batched numbers) ready for customers.
Staff Australia, Casual for Hygain, 09/01/22, 01/01/23, Food supply for Animals (Equine, Rabbits, Sheep, Calves), Experienced operating multiple machines / packing lines., Forklift Operation (Counter Balance)., Blending powdered and raw ingredients., Accurately batched / labeled and palletised (wrapped) for storage ready for shipment., Clean machinery and surrounding environment promoting a healthy work space.
Randstad, Casual for IFF, 07/01/22, 09/01/22, To develop/supply flavour ingredients for consumers., Operate machinery that blends/mixes raw food powder/s materials within spec and on time., Forklift Operation (Counter Balance), Clean / Sanitise Machinery and any Utensils as required and maintain a safe work environment., Dispense powder materials into bags then palletized ready for delivery to customers.
Sealed Air, 12/01/19, 05/01/22, Manufacture Bags for powder resoursing (Fonterra, Dominion Salts, Nestlé, Dairy Cattle Feed etc), Consistent work ethic., Machine operation creating long last bags for food and other raw powder materials., Operating Forklift safely., Palletizing and prepping product ready for transport (truck and shipping container), Follow standard operating procedures to ensure work is completed from start to finish., Adhering to all Health and Safety Standards and identifying improvements., Determination to learn multiple positions/skill/tickets allowing crossover of team support.
Visy NZ, 01/01/19, 12/01/19, Cardboard manufacturer for major companies (Hells Pizza. Dominoes, Fonterra, Coca Cola, etc), A proud and strong work ethic., Follow standard operating procedures to ensure work is completed from start to finish., Physically setup jobs and consistently meeting timing KPI's so that the job process is accurately completed., Adhering to all Health and Safety Standards and identifying improvements., A constant willingness to support all as a team player.
MilkTest NZ, 03/01/17, 12/01/18, A company that tests 97% of all Dairy Farms in NZ., Operator for lab site machine to process dairy samples after testing., Troubleshoot lab site machine for any errors or faults then resolve as per process so that work resumes promptly., Process all incoming stock into storage / forward any other items onto necessary staff., Process all incoming milk samples ready for lab staff for testing., Provide ongoing support for all site staff (advisement/analyses/physical labour)., Approve and sort all stock coming into site.
Asset Recruitment / Agoge, 09/01/16, 03/01/17, Labour Industry, Process Worker (Gallagher - Electronics), Heavy Lifting (Mystery Creek), Surveying (Waikato University), Painting (Bee Keeping)
Telecom/Spark NZ, 07/01/14, 09/01/16, Front line contact centre operator within the communications industry., First point of contact for Mobile / Broadband needs / retain existing customers., Upgrade existing Broadband / Mobile plans and clearly explain benefits of products., Market telecommunications products to existing and non-existing customers., Maintain and update records while respecting privacy of customers.
DTS (Dairy Tech Services), 01/01/14, 06/01/14, Customer Services Representative, Provide call centre service for farmers who experience fault issues with refrigeration systems.
First Security / Chorus, 02/01/13, 12/01/13, SOC Operator, Maintain building security (both general and sensitive sites) for clients within contact centre environment.
Livestock Improvement Corp (L.I.C), 2010, 2013, Customer Services Representative, Provided professional telephone service to the farming community, maintaining their herd records and providing software technical support., LIC Contact Centre - Productivity Award "Overall" (2012)