Meti Alexander Noovao
Gladstone,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Supervisor of Distribution Operations
Go Cook Islands Rental Cars
Rarotonga. COOK ISLANDS, Cook Islands
12.2023 - 02.2024
- Monitored daily operations to ensure compliance with established policies and procedures.
- Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
- Directed the maintenance and repair of all distribution equipment to ensure safe operations.
- Developed and implemented safety procedures for employees handling materials in the warehouse.
- Supervised activities of workers engaged in receiving, storing, testing and shipping products to maintain operational efficiency.
Supervisor of Distribution Operations
Raro Car rentals
Rarotonga. COOK ISLANDS, Cook Islands
01.2020 - 12.2023
- Directed the maintenance and repair of all distribution equipment to ensure safe operations.
- Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
- Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
- Created monthly performance reports to track departmental progress towards goals and objectives.
- Assigned tasks to workers based on their skill sets and monitored their performance levels.
- Monitored daily operations to ensure compliance with established policies and procedures.
- Evaluated existing processes for efficiency gains while maintaining high standards of quality control.
- Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
- Managed financial budgets related to transportation costs ensuring accuracy in recordkeeping practices.
- Performed root cause analysis after incidents or accidents occurred within the warehouse environment.
- Examined merchandise to verify price and display alignment.
- Drove client retention by delivering exceptional customer service.
- Reduced process lags and effectively managed 7 associates to ensure optimal productivity.
- Proactively identified and solved complex strategy problems impacting business direction.
Sales Assistant/System Administrator
Raro Car Rentals
Rarotonga. COOK ISLANDS, Cook Islands
01.2020 - 11.2023
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Cross-trained in other departments within the store including checkout counter operations.
- Built and maintained relationships with peers and upper management to drive team success.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Computed purchases and received and processed cash or credit payment.
Customer Sales Assistant( Cars/vans/scooters)
Polynesian Rentals
Rarotonga. COOK ISLANDS, Cook Islands
03.2012 - 12.2019
- Greeted customers upon entering the store.
- Answered customer inquiries in a timely and friendly manner.
- Provided detailed product information to customers.
- Demonstrated how products work and answered questions about them.
- Processed customer payments through cash, credit cards, or checks.
- Conducted inventory audits on a regular basis to ensure accuracy of product availability records.
- Utilized computer software for tracking orders, creating invoices, and managing customer accounts.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained accurate records of all transactions in the point-of-sale system.
- Developed strategies to upsell additional items based on customer needs and preferences.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Responded to customer questions about products and services.
- Identified customer needs and presented value-added solutions to secure sales.
- Audited customer account information to identify issues and develop solutions.
- Built and deepened relationships with account representatives to support long-term company objectives.
- Recommended merchandise to customers based on needs and preferences.
- Prepared merchandise for purchase or rental.
Maintenance Crew Member
Gold Coast Cemetry
Gold Coast, Queensland
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Collaborated with team members to assess equipment performance needs.
- Maintained compliance with internal and regulatory safety standards.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Assisted with painting projects both inside and outside the facility.
Coaching Facilitator
Auckland Vulcans Rugby League
Auckland, Auckland.NZ
- Organized and facilitated training sessions for coaches.
- Developed coaching strategies to improve team performance.
- Provided guidance and support to coaches on best practices in the field.
- Facilitated group activities to promote leadership development and personal growth.
- Developed and implemented coaching programs to facilitate team collaboration.
- Encouraged clients to take ownership of their learning experience through self-reflection exercises.
- Built strong relationships with clients by providing ongoing support and guidance.
- Coordinated with other professionals to ensure proper implementation of coaching initiatives.
- Created an engaging learning environment that fostered open communication between coaches and clients.
- Consulted with senior managers on matters related to coaching initiatives.
- Developed materials such as handouts, manuals, job aids., for use in training sessions.
Professional Athlete
National Rugby League
Adelaide - Australia, South Australia
- Developed and maintained a rigorous physical training program to prepare for competitions.
- Organized and attended practice sessions with teammates to optimize performance.
- Analyzed game footage to identify weaknesses in technique and develop strategies for improvement.
- Traveled extensively for tournaments and events, often on short notice.
- Managed diet and nutrition plans designed by sports nutritionists to maximize energy levels during competition.
- Collaborated with coaches to create individualized training plans tailored towards maximizing performance potential.
- Participated in interviews, press conferences, and other promotional events to increase the team's visibility.
- Analyzed opponents' techniques and tactics to anticipate their moves during competitions.
- Maintained detailed records of training progress, nutritional intake, injuries.
- Attended meetings with sponsors regarding endorsement deals or other promotional opportunities.
- Actively participated in community outreach activities such as charity work or public speaking engagements.
- Assisted younger athletes by providing advice based on personal experiences as a professional athlete.
Education
Certificate in Coaching Sport -
Manurewa Institute Technology
Manukau City. New Zealand01-1995
High School Diploma -
Manurewa High School
Auckland. New Aealand12-1992
Skills
- Shipping and receiving
- Order Fulfillment
- Transportation Management
- Operational Efficiency
Affiliations
- Gardening
- Fitness and health
- Reading
- Church
Accomplishments
- Ex NRL athlete - Adelaide Rams. ( Australia) NZ Warriors
- NZ Junior Kiwis team - NZ
- NZ Rugby League team - NZ
- Coaching Level 1 and 2 Rugby League; NZ
- Burliegh Bears Queensland Cup team - Qld Australia
- Coaching Coordinator/Director Junior Rugby League Development Programmer - NZ
References
References available upon request.
Timeline
Supervisor of Distribution Operations
Go Cook Islands Rental Cars
12.2023 - 02.2024
Supervisor of Distribution Operations
Raro Car rentals
01.2020 - 12.2023
Sales Assistant/System Administrator
Raro Car Rentals
01.2020 - 11.2023
Customer Sales Assistant( Cars/vans/scooters)
Polynesian Rentals
03.2012 - 12.2019
Maintenance Crew Member
Gold Coast Cemetry
Coaching Facilitator
Auckland Vulcans Rugby League
Professional Athlete
National Rugby League
Certificate in Coaching Sport -
Manurewa Institute Technology
High School Diploma -
Manurewa High School
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