- I enjoy helping others and giving back to the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I like looking at the stars and learning about constellations
- Volunteering with youth sports programs as a Coach
- Passionate about balancing physical health with mental and emotional wellness
- Music
- Dancing
MFAUME MMESWA
MELBOURNE,VIC
Summary
Enthusiastic Business Development Officer dedicated to driving business success through smart networking and solid brand positioning. Excels at boosting online presence and customer engagement through savvy, cost-effective social media marketing. Encourages win-win negotiations to build strong partnerships and expand business reach.
Driven Business Development Officer with client history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
3
3
years of professional experience
Work History
Business Development Officer
African Communities Council Victoria
01.2021 - 07.2024
- Delivered campaigns to solidify new client opportunities and generate new business.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Consistently exceeded quotas through penetration of new accounts.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Consulted with businesses to supply accurate product and service information.
- Developed, maintained and utilized diverse client base.
- Generated new business with marketing initiatives and strategic plans.
- Kept meticulous client notes and updated account information in company databases.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Queensford College
South Australia12-2017
High School Diploma -
Queensford College
South Australia03-2016
Diploma - Diploma of Community Services
RGIT Australia
South Australia01-2016
Skills
Cost management
- Performance metrics
- New business development
- Competitive analysis
- Quality control
- Relationship building and rapport
- Business intelligence
- Contract negotiation expertise
- Relationship management
- Strategic planning
- Innovation management
- Client acquisition
- Research
- Training and mentoring
- Cold calling
- Prospect targeting
- Performance goals
- Proposal writing
- Analytics
Interests
Timeline
Business Development Officer
African Communities Council Victoria
01.2021 - 07.2024
High School Diploma -
Queensford College
High School Diploma -
Queensford College
Diploma - Diploma of Community Services
RGIT Australia
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