Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mhalex Villaflor

Perth,WA

Summary

Dynamic Hotel/Bar Manager at Royal Exchange Hotel with a proven track record in inventory management and employee training. Expert in enhancing customer service and aesthetic presentation, consistently achieving high standards of cleanliness and organization. Adept at menu development, ensuring quality control while fostering a productive team environment.

Overview

9
9
years of professional experience

Work History

Hotel / Bar Manager

Royal Exchange Hotel
03.2024 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to restock supplies for expected busy periods.
  • Cleaned worked areas throughout hours of operation and at the close of business.
  • Serving and greeting customers.
  • Doing check-ins and reservations for guests.
  • Stock counting.
  • Trained and supervised bartenders to maintain service standards.

Cook

FIFO – Tecside Agency
03.2022 - 02.2024
  • Sanitized utensils, kitchen appliances, and equipment using company-approved cleaning supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Compiled recipe ingredients and prepared them for cooks by washing, cutting, or measuring food items.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized work areas throughout hours of operation, and at close of business.

Kitchen Hand / Griller

Shop 24/140 William St
Perth, WA
09.2020 - 03.2022
  • Sanitized utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Checked pantry multiple times per shift and restocked it whenever food items were running low.

Kitchen Hand / Supervisor

Dome Katanning
Katanning, Western Australia
04.2018 - 08.2020
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Doing Invoices / Stock takes

Kitchen Hand

Dome Rottnest Island
Rottnest Island, Western Australia
05.2017 - 03.2018
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Checked pantry multiple times per shift and restocked it whenever food items were running low.

Casual Barista

Along Came Henry Cafe
Dumbleyung, Western Australia
02.2017 - 03.2017
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Freezer Worker

WAMMCO International
Katanning, WA
09.2016 - 12.2016
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Strapped items down over protective padding to secure throughout transportation.

Education

Bachelor of Science - Information Technology

Lyceum Of The Philippines University
Batangas, Philippines
03.2015

High School Diploma -

Gratia De Regina International School
Philippines
03.2011

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Cash handling
  • Menu development
  • Food preparation
  • Quality control
  • Effective communication
  • Aesthetic presentation

References

  • Danilo, Head Chef, 0497 846 931, ESS - Fifo
  • Tee, Head Griller, 0415 182 020, Ribs and Burgers
  • Ross Seaton, Manager, 0499 873 073, Royal Exchange Hotel

Timeline

Hotel / Bar Manager

Royal Exchange Hotel
03.2024 - Current

Cook

FIFO – Tecside Agency
03.2022 - 02.2024

Kitchen Hand / Griller

Shop 24/140 William St
09.2020 - 03.2022

Kitchen Hand / Supervisor

Dome Katanning
04.2018 - 08.2020

Kitchen Hand

Dome Rottnest Island
05.2017 - 03.2018

Casual Barista

Along Came Henry Cafe
02.2017 - 03.2017

Freezer Worker

WAMMCO International
09.2016 - 12.2016

Bachelor of Science - Information Technology

Lyceum Of The Philippines University

High School Diploma -

Gratia De Regina International School

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Mhalex Villaflor