Mia Baker

Motivated and compassionate final-year Bachelor of Nursing Science student at the University of the Sunshine Coast, with extensive clinical placement experience across medical, surgical, and palliative care settings. Strong communicator and team player, committed to person-centred care, safety, and lifelong learning. Passionate about beginning a nursing career with Queensland Health where I can grow professionally and contribute to a culture of excellence, ethics, and inclusion.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organisational goals.

Personal caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

• Certificate III in Early Childhood Education and Care
• Blue Card
• NDIS Worker Screening
• HLTAID009- CPR
• Police Check (current)
• BloodSafe Learning - Clinical Transfusion Practice
• SC-LOL Modules (up to date)
• ILearn Modules (up to date)
• COVID-19 Vaccination (up to date)

• Scholarship for Caloundra District Netball Association
• UniSC High Performance Student Athlete Program
• Advanced communication: Built therapeutic relationships with patients, families, and interdisciplinary teams during clinical placements.
• Conflict resolution: Managed patient concerns effectively during aged care shifts and in hospitality settings.
• Clear and concise instruction: Educated patients pre- and post-operatively in day surgery placement.
• Managing confidentiality: Adhered to AHPRA and hospital policies regarding patient privacy.
• Digital literacy: Proficient with electronic medical record systems and Microsoft Office.
• Emotional intelligence: Demonstrated compassion and empathy in palliative care and aged care settings.
• Accurate record keeping: Maintained clear clinical documentation during all placements and aged care employment.
• Cultural sensitivity: Engaged with patients from diverse cultural backgrounds, respecting beliefs and practices in alignment with Queensland Health's diversity and inclusion values.
• Team leadership: Developed leadership and collaboration skills through experience as netball team captain and workplace roles.
• Achievements: Successfully completed three diverse nursing placements, progressively building clinical competence and independence.

Sunshine Coast University Hospital - Stroke/Neurology & Delirium Unit (1st Year)

• Conducted full nursing assessments and assisted with mobility and toileting.
• Observed stroke management protocols and delirium assessments.

Caloundra Hospital- Palliative Care DOVE (2nd year)

• Administered medications under supervision (S4 and S8).
• Supported end-of-life care planning and communication with families.
• Applied symptom management principles and comfort measures.

Sunshine Coast University Hospital - Extended Day Surgical Unit (2nd Year)

• Completed admission and discharge documentation.
• Provided pre- and post-operative education and wound care.
• Collaborated with surgical and recovery teams to ensure smooth patient flow.

Sunshine Coast Health Care Facility- Mental Health Community Care Mountain Creek (3rd year)

• Participated in community-based mental health care across diverse age groups.
• Supported clients with chronic mental health conditions using trauma-informed care and recovery-oriented practices.
• Completed mental health assessments and contributed to care planning under RN supervision.
• Applied de-escalation techniques and therapeutic communication strategies.
• Gained understanding of the Mental Health Act, medication administration in community settings, and multidisciplinary collaboration.

• Caloundra District Netball Association - Leadership Group
• Fundraising and community event volunteer
• Manual Handling & Infection Control Training (University & Workplace-based)
• Workforce Diversity and Inclusion Strategy familiarisation
• Participation in cultural safety and ethics modules as part of academic curriculum

• I have my Certificate III in childcare which has given me experience working with kids of all ages and capabilities to ensure quality care. Working with children has provided me with skills that will be required within the health sector in maintaining quality care. Working within The Sunshine Coast airport has provided me with experience in helping those who require assistance. This has provided a quality of care for those in need and has given me the experience to connect with individuals and given me compassion when helping. With having placements within a hospital setting I have gained communication skills, medication administration skills, catheter exposure, manual handling experience, nursing assessments and exposure to RN/AIN daily work routine.
• Being highly involved in netball for over 10 years including being captain and involved in the leadership group it has allowed me to set positive goals, encourage an enthusiastic attitude and offer encouragement towards team members and other players.