Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Banga

Islington, Newcastle,NSW

Summary

Adept at enhancing customer experiences and business development, I excelled at Coles Marketown by training team members, boosting productivity. My strong multitasking ability and phone etiquette, coupled with a commitment to reliability and teamwork, make me a standout in customer service and operational efficiency.

Overview

1
1
year of professional experience

Work History

Service Team Member

Coles Marketown
Newcastle West, NSW
03.2024 - Current
  • Trained new team members on service processes to increase productivity.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with finding the right product for their needs.

Receptionist

Just Cuts Marketown
Newcastle West, NSW
07.2023 - Current
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

High School Certificate -

St Mary's Catholic College Gateshead
Lake Macquarie
10-2024

R.S.A -

CBD College
Newcastle, NSW
03-2024

Skills

  • Customer service orientation
  • Business development understanding
  • Teamwork skills
  • Reliability
  • Multitasking
  • Phone Etiquette

References

References available upon request.

Timeline

Service Team Member

Coles Marketown
03.2024 - Current

Receptionist

Just Cuts Marketown
07.2023 - Current

High School Certificate -

St Mary's Catholic College Gateshead

R.S.A -

CBD College

Similar Profiles

CREATE PROFILE
Mia Banga