Organised professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. With an eager interests to start my career in the industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Pizzaca Pizzeria and Bar
10.2024 - Current
Warmly greeted new and returning customers.
Making sure my customers were aware of current deals, discounts, specials and public holiday surcharges etc.
Handled the cashier, including credit payments, cash, refunds and gift vouchers.
Trained and mentored new employees.
Handling with daily sales, invoices, deliveries and scheduling.
Corresponded with customers’ needs via Email queries.
Weekly specials
Bar work and cosmetology
Waitress and host duties
Bartender
The Links Golf Club
03.2024 - 10.2024
Warmly greeted new and returning customers.
Assisted customers with questions, payments, and orders.
Worked functions
Bartending
Beverage pouring and cocktail making
Provided customers with a joyful experience.
Casual Educator
Peak Sports and Learning
03.2022 - 10.2024
Attend to children’s needs.
Organise and teach curriculum activities.
Mentor and support the children in learning and sport activities.
Provide a safe environment where families feel supported.
Guest Services Agent
Sunshine Village Ski Resort
10.2023 - 02.2024
Assisting guests with ticket and pass sales via a thorough and complete understanding of Banff Sunshine Village’s products and offerings.
Working in a fast-paced, high-volume, ever-changing environment and approaching challenging situations in a friendly and professional manner, working to resolve issues with guest experience and company policy in mind.
Accurately completing daily cash outs, being accountable for any variances.
Administering release of liability/waiver documentation in accordance with company policies and procedures.
Completing a variety of administrative tasks, including filing, organizing lost and found, and general office cleaning.
Education
Environmental Design
UWA
Nedlands
01-2027
Year 12 Graduate - undefined
Warilla High School
12.2021
Skills
Customer service
Team coordination
Hospitality
Staff training
Team management
AutoCAD basics
Rhino Basics
Data entry
Office administration
Time management
File organization
Customer and client relations
Certification
Australian Red Cross Save-a mate, alcohol and drug emergencies course.